@inbook{36046e50c02311db9769000ea68e967b,
title = "Problem Diagnosis in SPI",
keywords = "Softwareudvikling, Software engineering, SPI, software process improvement",
author = "Jakob Iversen and Nielsen, \{Peter Axel\} and Jacob N{\o}rbjerg",
note = "Opstilling: 681.60 mat L{\o}be nr.: 0111005",
year = "2001",
language = "English",
isbn = "0-201-75820-2",
series = "The agile software development series",
publisher = "Association for Computing Machinery",
pages = "153--166",
editor = "Lars Mathiassen and Ojelanki Ngwenyama and Jan Pries-Heje",
booktitle = "Improving software organizations",
address = "United States",
}