Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions

Niki Pantelli, Joyce y. H. Lee, Anne Marie Bülow

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


    In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.
    Original languageEnglish
    Title of host publicationProceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries : Culture, Distance & Technology
    EditorsNaomi Yamashita, Vanessa Evers, Carolyn Rosé, Mary Beth Watson-Manheim
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Publication date2014
    ISBN (Print)9781450325578
    Publication statusPublished - 2014
    EventThe 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014): Culture, Distance & Technology - Kyoto, Japan
    Duration: 20 Aug 201422 Aug 2014
    Conference number: 5


    ConferenceThe 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014)
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