Playing the 'Silence' Card

Email Affordances in International Inter-firm Interactions

Niki Pantelli, Joyce y. H. Lee, Anne Marie Bülow

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    Abstract

    In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.
    Original languageEnglish
    Title of host publicationProceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries : Culture, Distance & Technology
    EditorsNaomi Yamashita, Vanessa Evers, Carolyn Rosé, Mary Beth Watson-Manheim
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery
    Publication date2014
    Pages63
    ISBN (Print)9781450325578
    DOIs
    Publication statusPublished - 2014
    EventThe 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014): Culture, Distance & Technology - Kyoto, Japan
    Duration: 20 Aug 201422 Aug 2014
    Conference number: 5
    http://cabs.acm.org/2014/

    Conference

    ConferenceThe 5th ACM International Conference on Collaboration Across Boundaries (CABS 2014)
    Number5
    CountryJapan
    CityKyoto
    Period20/08/201422/08/2014
    Internet address

    Cite this

    Pantelli, N., Lee, J. Y. H., & Bülow, A. M. (2014). Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. In N. Yamashita, V. Evers, C. Rosé, & M. B. Watson-Manheim (Eds.), Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology (pp. 63). New York: Association for Computing Machinery. https://doi.org/10.1145/2631488.2631492
    Pantelli, Niki ; Lee, Joyce y. H. ; Bülow, Anne Marie. / Playing the 'Silence' Card : Email Affordances in International Inter-firm Interactions. Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. editor / Naomi Yamashita ; Vanessa Evers ; Carolyn Rosé ; Mary Beth Watson-Manheim. New York : Association for Computing Machinery, 2014. pp. 63
    @inproceedings{16d8ef0a95304f278faabbd8dc2e6750,
    title = "Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions",
    abstract = "In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.",
    keywords = "Email, Language, Lingua-franca, Affordances theory",
    author = "Niki Pantelli and Lee, {Joyce y. H.} and B{\"u}low, {Anne Marie}",
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    doi = "10.1145/2631488.2631492",
    language = "English",
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    pages = "63",
    editor = "Naomi Yamashita and Vanessa Evers and Carolyn Ros{\'e} and Watson-Manheim, {Mary Beth}",
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    publisher = "Association for Computing Machinery",
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    Pantelli, N, Lee, JYH & Bülow, AM 2014, Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. in N Yamashita, V Evers, C Rosé & MB Watson-Manheim (eds), Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. Association for Computing Machinery, New York, pp. 63, Kyoto, Japan, 20/08/2014. https://doi.org/10.1145/2631488.2631492

    Playing the 'Silence' Card : Email Affordances in International Inter-firm Interactions. / Pantelli, Niki; Lee, Joyce y. H.; Bülow, Anne Marie.

    Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. ed. / Naomi Yamashita; Vanessa Evers; Carolyn Rosé; Mary Beth Watson-Manheim. New York : Association for Computing Machinery, 2014. p. 63.

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

    TY - GEN

    T1 - Playing the 'Silence' Card

    T2 - Email Affordances in International Inter-firm Interactions

    AU - Pantelli, Niki

    AU - Lee, Joyce y. H.

    AU - Bülow, Anne Marie

    PY - 2014

    Y1 - 2014

    N2 - In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.

    AB - In this paper, we argue that the international business (IB) literature has given only limited attention to the technologymediated context of language. We find, through a case study of an international inter-organizational partnership where the use of English language was the lingua franca, that email not only had a dominant role but also created several possibilities for interaction. The findings show the relevance of email affordances to inter-cultural studies. Further, the study makes a contribution by repositioning communication technology within the language stream of IB research.

    KW - Email

    KW - Language

    KW - Lingua-franca

    KW - Affordances theory

    U2 - 10.1145/2631488.2631492

    DO - 10.1145/2631488.2631492

    M3 - Article in proceedings

    SN - 9781450325578

    SP - 63

    BT - Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries

    A2 - Yamashita, Naomi

    A2 - Evers, Vanessa

    A2 - Rosé, Carolyn

    A2 - Watson-Manheim, Mary Beth

    PB - Association for Computing Machinery

    CY - New York

    ER -

    Pantelli N, Lee JYH, Bülow AM. Playing the 'Silence' Card: Email Affordances in International Inter-firm Interactions. In Yamashita N, Evers V, Rosé C, Watson-Manheim MB, editors, Proceeding CABS '14 Proceedings of the 5th ACM International Conference on Collaoration Across Boundaries: Culture, Distance & Technology. New York: Association for Computing Machinery. 2014. p. 63 https://doi.org/10.1145/2631488.2631492