Pilot Implementation: Testing Human-work Interaction Designs

Morten Hertzum*, Torkil Clemmensen, Barbara Rita Barricelli, Pedro F. Campos, José Abdelnour-Nocera, Ganesh Bhutkar, Arminda Guerra Lopes

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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Pilot implementations are field tests of properly engineered, yet unfinished, systems. In contrast to lab tests, the users in a pilot implementation use the system for performing real work. In contrast to full-scale implementations, the objective of a pilot implementation is to learn. The workshop on pilot implementation aims to (a) help mature this technique for evaluating human-work interaction designs during the process of their development and implementation, (b) collect case studies that analyze experiences with conducting and learning from pilot implementations, and (c) formulate a research agenda for future work on pilot implementations – addressing their strengths, limitations, conduct, impact, and so forth. The target audience for the workshop is researchers and practitioners working on topics related to work analysis, interaction design, system-organization fit, organizational implementation, benefits realization, and in-the-wild evaluation.
Original languageEnglish
Title of host publicationHuman-Computer-Interaction – INTERACT 2021 : Proceedings of the 18th IFIP TC 13 International Conference, Part V
EditorsCarmelo Ardito , Rosa Lanzilotti , Alessio Malizia , Helen Petrie , Antonio Piccinno , Giuseppe Desolda , Kori Inkpen
Number of pages5
Place of PublicationCham
Publication date2021
ISBN (Print)9783030856069
ISBN (Electronic)9783030856076
Publication statusPublished - 2021
EventThe 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021 - Villa Romanazzi Carducci, Bari, Italy
Duration: 30 Aug 20213 Sept 2021
Conference number: 18


ConferenceThe 18th IFIP TC13 International Conference on Human–Computer Interaction. INTERACT 2021
LocationVilla Romanazzi Carducci
Internet address
SeriesLecture Notes in Computer Science


  • Pilot implementation
  • Field test
  • Human-work interaction design

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