Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity

Milena  Micevski; Belinda Dewsnap; John W. Cadogan; Selma Kadic-Maglajlic; Nathaniel Boso

doi:10.1007/978-3-319-19428-8

Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity

Milena Micevski^*, Belinda Dewsnap, John W. Cadogan, Selma Kadic-Maglajlic, Nathaniel Boso

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Original language	English
Title of host publication	Marketing Challenges in a Turbulent Business Environment : Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress
Editors	Mark D. Groza, Charles B. Ragland
Place of Publication	New York
Publisher	Springer US
Publication date	2014
Pages	67-72
ISBN (Print)	9783319194271
ISBN (Electronic)	9783319194288
DOIs	https://doi.org/10.1007/978-3-319-19428-8
Publication status	Published - 2014
Externally published	Yes
Event	2014 AMS Annual Conference - Indianapolis, United States Duration: 21 May 2014 → 23 May 2014 Conference number: 42 https://www.ams-web.org/events/EventDetails.aspx?id=415636

Conference

Conference	2014 AMS Annual Conference
Number	42
Country/Territory	United States
City	Indianapolis
Period	21/05/2014 → 23/05/2014
Internet address	https://www.ams-web.org/events/EventDetails.aspx?id=415636

Series	Developments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN	2363-6165

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Micevski, M., Dewsnap, B., Cadogan, J. W., Kadic-Maglajlic, S., & Boso, N. (2014). Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity. In M. D. Groza, & C. B. Ragland (Eds.), Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress (pp. 67-72). Springer US. https://doi.org/10.1007/978-3-319-19428-8

Micevski, Milena ; Dewsnap, Belinda ; Cadogan, John W. et al. / Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity. Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress. editor / Mark D. Groza ; Charles B. Ragland. New York : Springer US, 2014. pp. 67-72 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

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title = "Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity",

author = "Milena Micevski and Belinda Dewsnap and Cadogan, \{John W.\} and Selma Kadic-Maglajlic and Nathaniel Boso",

year = "2014",

doi = "10.1007/978-3-319-19428-8",

language = "English",

isbn = "9783319194271",

series = "Developments in Marketing Science: Proceedings of the Academy of Marketing Science",

publisher = "Springer US",

pages = "67--72",

editor = "Groza, \{Mark D.\} and Ragland, \{Charles B.\}",

booktitle = "Marketing Challenges in a Turbulent Business Environment",

address = "United States",

note = "2014 AMS Annual Conference, AMSAC 2014 ; Conference date: 21-05-2014 Through 23-05-2014",

url = "https://www.ams-web.org/events/EventDetails.aspx?id=415636",

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Micevski, M, Dewsnap, B, Cadogan, JW, Kadic-Maglajlic, S & Boso, N 2014, Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity. in MD Groza & CB Ragland (eds), Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress. Springer US, New York, Developments in Marketing Science: Proceedings of the Academy of Marketing Science, pp. 67-72, 2014 AMS Annual Conference, Indianapolis, Indiana, United States, 21/05/2014. https://doi.org/10.1007/978-3-319-19428-8

Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity. / Micevski, Milena ; Dewsnap, Belinda; Cadogan, John W. et al.
Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress. ed. / Mark D. Groza; Charles B. Ragland. New York: Springer US, 2014. p. 67-72 (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity

AU - Micevski, Milena

AU - Dewsnap, Belinda

AU - Cadogan, John W.

AU - Kadic-Maglajlic, Selma

AU - Boso, Nathaniel

N1 - Conference code: 42

PY - 2014

Y1 - 2014

U2 - 10.1007/978-3-319-19428-8

DO - 10.1007/978-3-319-19428-8

M3 - Article in proceedings

SN - 9783319194271

T3 - Developments in Marketing Science: Proceedings of the Academy of Marketing Science

SP - 67

EP - 72

BT - Marketing Challenges in a Turbulent Business Environment

A2 - Groza, Mark D.

A2 - Ragland, Charles B.

PB - Springer US

CY - New York

T2 - 2014 AMS Annual Conference

Y2 - 21 May 2014 through 23 May 2014

ER -

Micevski M, Dewsnap B, Cadogan JW, Kadic-Maglajlic S, Boso N. Performance Implications of the Interplay Between Sales Intra-functional Flexibility, Customer Orientation and Role Ambiguity. In Groza MD, Ragland CB, editors, Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress. New York: Springer US. 2014. p. 67-72. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science). doi: 10.1007/978-3-319-19428-8