Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses

Christina Wagner; Manuel Trenz; Chee-Wee Tan; Daniel Veit

Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses

Christina Wagner, Manuel Trenz, Chee-Wee Tan, Daniel Veit

Department of Digitalization

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

We see more and more incidents where users’ information collected by digital services is shared with external parties. Users becoming aware of such information (mis-)uses may perceive a privacy violation. In this study, we want to understand when, why, and how such external unauthorized secondary use (EUSU) is perceived as a privacy violation and what consequences such a perception entails. Employing the Critical Incident Technique (CIT), we inductively derive characteristics of real-world incidents of perceived privacy violations through EUSU and users’ perceptions and responses thereto. We present preliminary results of our qualitative data analysis as well as potential contributions of this research-in-progress study. As a next step, we plan to relate characteristics with responses through Qualitative Comparative Analysis (QCA).

Original language	English
Title of host publication	Proceedings of the 31st European Conference on Information Systems (ECIS)
Number of pages	11
Place of Publication	Atlanta, GA
Publisher	Association for Information Systems. AIS Electronic Library (AISeL)
Publication date	2023
Article number	46
Publication status	Published - 2023
Event	The 31st European Conference on Information Systems. ECIS 2023 - University of Agder, Campus Kristiansand, Kristiansand, Norway Duration: 11 Jun 2023 → 16 Jun 2023 Conference number: 31 https://ecis2023.no/

Conference

Conference	The 31st European Conference on Information Systems. ECIS 2023
Number	31
Location	University of Agder, Campus Kristiansand
Country/Territory	Norway
City	Kristiansand
Period	11/06/2023 → 16/06/2023
Internet address	https://ecis2023.no/

Series	Proceedings of the European Conference on Information Systems
ISSN	0000-0034

Keywords

Privacy violations
External unauthorized secondary use
External parties
Critical incident technique

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Wagner, C., Trenz, M., Tan, C.-W., & Veit, D. (2023). Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses. In Proceedings of the 31st European Conference on Information Systems (ECIS) Article 46 Association for Information Systems. AIS Electronic Library (AISeL). http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=ecis2023_rip

Wagner, Christina ; Trenz, Manuel ; Tan, Chee-Wee et al. / Perceived Privacy Violations through Unauthorized Secondary Use : Diving into Users' Perceptions and Responses. Proceedings of the 31st European Conference on Information Systems (ECIS). Atlanta, GA : Association for Information Systems. AIS Electronic Library (AISeL), 2023. (Proceedings of the European Conference on Information Systems).

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title = "Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses",

abstract = "We see more and more incidents where users{\textquoteright} information collected by digital services is shared with external parties. Users becoming aware of such information (mis-)uses may perceive a privacy violation. In this study, we want to understand when, why, and how such external unauthorized secondary use (EUSU) is perceived as a privacy violation and what consequences such a perception entails. Employing the Critical Incident Technique (CIT), we inductively derive characteristics of real-world incidents of perceived privacy violations through EUSU and users{\textquoteright} perceptions and responses thereto. We present preliminary results of our qualitative data analysis as well as potential contributions of this research-in-progress study. As a next step, we plan to relate characteristics with responses through Qualitative Comparative Analysis (QCA).",

keywords = "Privacy violations, External unauthorized secondary use, External parties, Critical incident technique, Privacy violations, External unauthorized secondary use, External parties, Critical incident technique",

author = "Christina Wagner and Manuel Trenz and Chee-Wee Tan and Daniel Veit",

year = "2023",

language = "English",

series = "Proceedings of the European Conference on Information Systems",

booktitle = "Proceedings of the 31st European Conference on Information Systems (ECIS)",

publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

note = "The 31st European Conference on Information Systems. ECIS 2023, ECIS2023 ; Conference date: 11-06-2023 Through 16-06-2023",

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Wagner, C, Trenz, M, Tan, C-W & Veit, D 2023, Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses. in Proceedings of the 31st European Conference on Information Systems (ECIS)., 46, Association for Information Systems. AIS Electronic Library (AISeL), Atlanta, GA, Proceedings of the European Conference on Information Systems, The 31st European Conference on Information Systems. ECIS 2023, Kristiansand, Norway, 11/06/2023. <http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=ecis2023_rip>

Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses. / Wagner, Christina; Trenz, Manuel; Tan, Chee-Wee et al.
Proceedings of the 31st European Conference on Information Systems (ECIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL), 2023. 46 (Proceedings of the European Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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T1 - Perceived Privacy Violations through Unauthorized Secondary Use

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N2 - We see more and more incidents where users’ information collected by digital services is shared with external parties. Users becoming aware of such information (mis-)uses may perceive a privacy violation. In this study, we want to understand when, why, and how such external unauthorized secondary use (EUSU) is perceived as a privacy violation and what consequences such a perception entails. Employing the Critical Incident Technique (CIT), we inductively derive characteristics of real-world incidents of perceived privacy violations through EUSU and users’ perceptions and responses thereto. We present preliminary results of our qualitative data analysis as well as potential contributions of this research-in-progress study. As a next step, we plan to relate characteristics with responses through Qualitative Comparative Analysis (QCA).

AB - We see more and more incidents where users’ information collected by digital services is shared with external parties. Users becoming aware of such information (mis-)uses may perceive a privacy violation. In this study, we want to understand when, why, and how such external unauthorized secondary use (EUSU) is perceived as a privacy violation and what consequences such a perception entails. Employing the Critical Incident Technique (CIT), we inductively derive characteristics of real-world incidents of perceived privacy violations through EUSU and users’ perceptions and responses thereto. We present preliminary results of our qualitative data analysis as well as potential contributions of this research-in-progress study. As a next step, we plan to relate characteristics with responses through Qualitative Comparative Analysis (QCA).

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KW - External unauthorized secondary use

KW - External parties

KW - Critical incident technique

KW - Privacy violations

KW - External unauthorized secondary use

KW - External parties

KW - Critical incident technique

M3 - Article in proceedings

T3 - Proceedings of the European Conference on Information Systems

BT - Proceedings of the 31st European Conference on Information Systems (ECIS)

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Wagner C, Trenz M, Tan CW, Veit D. Perceived Privacy Violations through Unauthorized Secondary Use: Diving into Users' Perceptions and Responses. In Proceedings of the 31st European Conference on Information Systems (ECIS). Atlanta, GA: Association for Information Systems. AIS Electronic Library (AISeL). 2023. 46. (Proceedings of the European Conference on Information Systems).