Abstract
Over the last decade, we have witnessed payment innovations that fundamentally have changed the ways we pay. Payment innovations, such as mobile payments and on-line banking, include characteristics or features that are essential to understand if we want to know how and why payers choose among payment innovations. Using the Repertory Grid technique to explore 15 payers’ perception of six payment instruments, including coins, banknotes, debit cards, credit cards, mobile payments, and on-line banking, we identify 16 payment characteristics. The characteristics aggregate seventy-six unique features. Many of the characteristics and one of the categories are completely novel and unaccounted for in previous works.
Original language | English |
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Title of host publication | AMCIS 2015 Proceedings |
Number of pages | 10 |
Place of Publication | Atlanta, GA |
Publisher | Association for Information Systems. AIS Electronic Library (AISeL) |
Publication date | 2015 |
Article number | 118635 |
ISBN (Print) | 9780996683104 |
ISBN (Electronic) | 9780996683104 |
Publication status | Published - 2015 |
Event | 21st Americas Conference on Information Systems. AMCIS 2015 - El Conquistador Resort, Fajardo, Puerto Rico Duration: 13 Aug 2015 → 15 Aug 2015 Conference number: 21 http://amcis2015.aisnet.org/ |
Conference
Conference | 21st Americas Conference on Information Systems. AMCIS 2015 |
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Number | 21 |
Location | El Conquistador Resort |
Country | Puerto Rico |
City | Fajardo |
Period | 13/08/2015 → 15/08/2015 |
Internet address |
Keywords
- Payments
- Payment characteristics
- Repertory Grid