Panel 4: A Nordic Sociotechnical Perspective on Artificial Intelligence Phenomena

Arisa Shollo, Margunn Aanestad, Kalle Lyytinen, Magnus Mahring, Peter Axel Nielsen, Carsten Sørensen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Recent advancements on artificial intelligence (AI) technologies have resurfaced utopian and dystopian narratives on the future of work. The uniqueness of the AI technologies is their potential to supplement, substitute and amplify practically all tasks currently performed by humans. Hence, they hold the potential to rapidly reshape the nature of work and our economies (Frank et al., 2019). “How?” is the question. Optimists focus on its technological possibilities and postulate that AI will free humans from boring, repetitive tasks - allowing the creation of higher quality jobs - and emphasize new opportunities for organizations to create a competitive advantage. Skeptics, on the other side, highlight the possibility of increased unemployment or work degradation as human deskilling occurs due to an increased degree of decision and knowledge work delegation.
Original languageEnglish
Title of host publicationProceedings of the 28th European Conference on Information Systems (ECIS) : A Virtual AIS Conference
Number of pages6
Place of PublicationAtlanta, GA
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Publication date2020
Publication statusPublished - 2020
EventThe 28th European Conference on Information Systems (ECIS) 2020: Liberty, Equality and Fraternity in a Digital World - Virtual Conference, Marrakesh, Morocco
Duration: 15 Jun 202017 Jun 2020
Conference number: 28


ConferenceThe 28th European Conference on Information Systems (ECIS) 2020
LocationVirtual Conference
Internet address
SeriesProceedings of the European Conference on Information Systems

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