Organizing Core Tasks

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Abstract

Civil servants conduct the work which makes welfare states functions on an everyday bases: Police men police, school teachers teach, and tax inspectors inspect. Focus in this paper is on the core tasks of tax inspectors. The paper argues that their core task of securing the collection of revenue has remained
much the same within the last 10 years. However, how the core task has been organized has changed considerable under the influence of various “organizing devices”. The paper focusses on how organizing devices such as risk assessment, output-focus, effect orientation, and treatment projects influence the organization of core tasks within the tax administration. The paper shows that the organizational transformations based on the use of these devices have had consequences both for the overall collection of revenue and for the employees’ feeling of “making a difference”. All in all, the paper is an investigation into how various (mundane) organizing devices interact with, influence, and shape particular organizational practices which are assumed
to perform the well-functioning welfare state.
Original languageEnglish
Publication date2012
Publication statusPublished - 2012
EventThe 4S/EASST Joint Conference 2012: Design and displacement: Social Studies of Science and Technology - Copenhagen Business School, Frederiksberg, Denmark
Duration: 17 Oct 201220 Oct 2012
Conference number: 2012
https://sf.cbs.dk/4s_easst/final_conference_program_ready

Conference

ConferenceThe 4S/EASST Joint Conference 2012
Number2012
LocationCopenhagen Business School
CountryDenmark
CityFrederiksberg
Period17/10/201220/10/2012
Internet address

Cite this

Boll, K. (2012). Organizing Core Tasks. Abstract from The 4S/EASST Joint Conference 2012, Frederiksberg, Denmark. http://www.4sonline.org/files/program_prelim_abstracts_120918.pdf