Abstract
Organizing and managing are increasingly considered as issues for user experience (UX) professionals to deal with. We propose the term ‘organized UX professionalism’ to help reveal what we argue is a uniqueness in organized professionalism for UX. We examined the phenomenon of organized UX professionalism through a survey of the views of 423 UX professionals across five countries. The results show that organized UX professionalism consist of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. Surprisingly, UX professionals resist changing their definition of usability and UX toward organizational and human-oriented definitions. We discuss possible actions of returning to a certified usability professional versus going beyond the idea of the UX profession. The notion of organized UX professionalism can help conceptualize, measure, develop, and manage the work of UX professionals.
| Original language | English |
|---|---|
| Title of host publication | SIGHCI 2018 Proceedings |
| Place of Publication | Atlanta, GA |
| Publisher | Association for Information Systems. AIS Electronic Library (AISeL) |
| Publication date | 2018 |
| Article number | 16 |
| Publication status | Published - 2018 |
| Event | The 17th Annual Pre-ICIS Workshop on HCI Research in MIS. SIGCHI 2018 - San Francisco, United States Duration: 13 Dec 2018 → 13 Dec 2018 Conference number: 17 http://sighci.org/index.php?page=pre-icis2018&phpMyAdmin=622c4d141843t506dba2f |
Conference
| Conference | The 17th Annual Pre-ICIS Workshop on HCI Research in MIS. SIGCHI 2018 |
|---|---|
| Number | 17 |
| Country/Territory | United States |
| City | San Francisco |
| Period | 13/12/2018 → 13/12/2018 |
| Internet address |