Organized UX Professionalism

Integration of UX Professionals and their Work in Organizations

Torkil Clemmensen, Netta Iivari, Yavuz Inal, Dorina Rajanen, Kerem Rızvanoğlu, Ashok Sivaji

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Organizing and managing are increasingly considered as issues for user experience (UX) professionals to deal with. We propose the term ‘organized UX professionalism’ to help reveal what we argue is a uniqueness in organized professionalism for UX. We examined the phenomenon of organized UX professionalism through a survey of the views of 423 UX professionals across five countries. The results show that organized UX professionalism consist of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. Surprisingly, UX professionals resist changing their definition of usability and UX toward organizational and human-oriented definitions. We discuss possible actions of returning to a certified usability professional versus going beyond the idea of the UX profession. The notion of organized UX professionalism can help conceptualize, measure, develop, and manage the work of UX professionals.
Original languageEnglish
Title of host publicationSIGHCI 2018 Proceedings : Special Interest Group on Human-Computer Interaction
Place of PublicationAtlanta, GA
PublisherAIS Electronic Library (AISeL)
Publication date2018
Article number16
Publication statusPublished - 2018
EventThe 17th Annual Pre-ICIS Workshop on HCI Research in MIS - San Francisco, United States
Duration: 13 Dec 201813 Dec 2018
Conference number: 17
http://sighci.org/index.php?page=pre-icis2018&phpMyAdmin=622c4d141843t506dba2f

Conference

ConferenceThe 17th Annual Pre-ICIS Workshop on HCI Research in MIS
Number17
CountryUnited States
CitySan Francisco
Period13/12/201813/12/2018
Internet address

Bibliographical note

CBS Library does not have access to the material

Cite this

Clemmensen, T., Iivari, N., Inal, Y., Rajanen, D., Rızvanoğlu, K., & Sivaji, A. (2018). Organized UX Professionalism: Integration of UX Professionals and their Work in Organizations. In SIGHCI 2018 Proceedings: Special Interest Group on Human-Computer Interaction [16] Atlanta, GA: AIS Electronic Library (AISeL).
Clemmensen, Torkil ; Iivari, Netta ; Inal, Yavuz ; Rajanen, Dorina ; Rızvanoğlu, Kerem ; Sivaji, Ashok. / Organized UX Professionalism : Integration of UX Professionals and their Work in Organizations. SIGHCI 2018 Proceedings: Special Interest Group on Human-Computer Interaction. Atlanta, GA : AIS Electronic Library (AISeL), 2018.
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title = "Organized UX Professionalism: Integration of UX Professionals and their Work in Organizations",
abstract = "Organizing and managing are increasingly considered as issues for user experience (UX) professionals to deal with. We propose the term ‘organized UX professionalism’ to help reveal what we argue is a uniqueness in organized professionalism for UX. We examined the phenomenon of organized UX professionalism through a survey of the views of 423 UX professionals across five countries. The results show that organized UX professionalism consist of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. Surprisingly, UX professionals resist changing their definition of usability and UX toward organizational and human-oriented definitions. We discuss possible actions of returning to a certified usability professional versus going beyond the idea of the UX profession. The notion of organized UX professionalism can help conceptualize, measure, develop, and manage the work of UX professionals.",
author = "Torkil Clemmensen and Netta Iivari and Yavuz Inal and Dorina Rajanen and Kerem Rızvanoğlu and Ashok Sivaji",
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Clemmensen, T, Iivari, N, Inal, Y, Rajanen, D, Rızvanoğlu, K & Sivaji, A 2018, Organized UX Professionalism: Integration of UX Professionals and their Work in Organizations. in SIGHCI 2018 Proceedings: Special Interest Group on Human-Computer Interaction., 16, AIS Electronic Library (AISeL), Atlanta, GA, San Francisco, United States, 13/12/2018.

Organized UX Professionalism : Integration of UX Professionals and their Work in Organizations. / Clemmensen, Torkil; Iivari, Netta ; Inal, Yavuz; Rajanen, Dorina; Rızvanoğlu, Kerem; Sivaji, Ashok.

SIGHCI 2018 Proceedings: Special Interest Group on Human-Computer Interaction. Atlanta, GA : AIS Electronic Library (AISeL), 2018. 16.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

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T1 - Organized UX Professionalism

T2 - Integration of UX Professionals and their Work in Organizations

AU - Clemmensen, Torkil

AU - Iivari, Netta

AU - Inal, Yavuz

AU - Rajanen, Dorina

AU - Rızvanoğlu, Kerem

AU - Sivaji, Ashok

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PY - 2018

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N2 - Organizing and managing are increasingly considered as issues for user experience (UX) professionals to deal with. We propose the term ‘organized UX professionalism’ to help reveal what we argue is a uniqueness in organized professionalism for UX. We examined the phenomenon of organized UX professionalism through a survey of the views of 423 UX professionals across five countries. The results show that organized UX professionalism consist of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. Surprisingly, UX professionals resist changing their definition of usability and UX toward organizational and human-oriented definitions. We discuss possible actions of returning to a certified usability professional versus going beyond the idea of the UX profession. The notion of organized UX professionalism can help conceptualize, measure, develop, and manage the work of UX professionals.

AB - Organizing and managing are increasingly considered as issues for user experience (UX) professionals to deal with. We propose the term ‘organized UX professionalism’ to help reveal what we argue is a uniqueness in organized professionalism for UX. We examined the phenomenon of organized UX professionalism through a survey of the views of 423 UX professionals across five countries. The results show that organized UX professionalism consist of a management-minded work orientation, innovative tool use, highly social best practices, organizational user centeredness, community participation, and the maturity of the UX and usability concepts in the local society. Surprisingly, UX professionals resist changing their definition of usability and UX toward organizational and human-oriented definitions. We discuss possible actions of returning to a certified usability professional versus going beyond the idea of the UX profession. The notion of organized UX professionalism can help conceptualize, measure, develop, and manage the work of UX professionals.

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Clemmensen T, Iivari N, Inal Y, Rajanen D, Rızvanoğlu K, Sivaji A. Organized UX Professionalism: Integration of UX Professionals and their Work in Organizations. In SIGHCI 2018 Proceedings: Special Interest Group on Human-Computer Interaction. Atlanta, GA: AIS Electronic Library (AISeL). 2018. 16