Organizational Learning Barriers in the Manufacturing Industry: The LEGO Group Case

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The LEGO Group is the world's second largest construction-toy manufacturer, and it is known for its nice and functional brick design. For producing their famous bricks, The LEGO Group develops high quality moulds for injection moulding. However, The LEGO Group’s mould production value chain is extremely complicated and far from being optimal. Deficient moulds that do not produce the expected high-quality bricks are a recurrent issue, which is causing excessive rework and long lead time. Nevertheless, The LEGO Group is still an extremely successful company. But when the production process is closely studied one can notice serious deficiencies from the organizational and data retrieving and usage point of view that are negatively affecting the value chain. Thus, being The LEGO Group such a successful and experienced in mould development company, how is it possible they do not learn for its continuous manufacturing mistakes and solve this situation? What barriers are blocking their learning process?
Original languageEnglish
Publication date2023
Number of pages24
Publication statusPublished - 2023
EventDRUID23 Conference - NOVA School of Business and Economics, Lisbon, Portugal
Duration: 10 Jun 202312 Jun 2023
Conference number: 44


ConferenceDRUID23 Conference
LocationNOVA School of Business and Economics
Internet address

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