Narrating Your Work: An Approach to Supporting Knowledge Sharing in Virtual Teams

Anoush Margaryan, Eleni Boursinou, Dane Lukic, Hans de Zwart

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

We propose an approach to enhancing knowledge sharing and connectedness in distributed teams. Termed ‘Narrating Your Work’ (NYW), the approach involves members of distributed team using a microblogging tool to post regular updates about their current work, accomplishments, and issues. The NYW approach was evaluated within a geographically and temporally distributed team at Shell International for a period of one month, using a mixed-method research design. Methodology comprised of a quantitative survey, followed by semi-structured interviews and analysis of microblogging updates posted during the month in which the approach was being trialled. The evaluation results suggest that NYW was viewed as a valid and practical approach to enhancing knowledge sharing and connectedness. A range of barriers and enablers that could impact the future application and embedding of the approach are identified and recommendations for implementation are outlined.
Original languageEnglish
JournalKnowledge Management Research & Practice
Volume13
Issue number4
Pages (from-to)391-400
Number of pages10
ISSN1477-8238
DOIs
Publication statusPublished - 2015
Externally publishedYes

Keywords

  • Knowledge sharing
  • Narrative approaches
  • Organisational learning
  • Networks
  • Distributed teams
  • Microblogging

Cite this

Margaryan, Anoush ; Boursinou, Eleni ; Lukic, Dane ; de Zwart, Hans. / Narrating Your Work : An Approach to Supporting Knowledge Sharing in Virtual Teams. In: Knowledge Management Research & Practice. 2015 ; Vol. 13, No. 4. pp. 391-400.
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Narrating Your Work : An Approach to Supporting Knowledge Sharing in Virtual Teams. / Margaryan, Anoush; Boursinou, Eleni; Lukic, Dane; de Zwart, Hans.

In: Knowledge Management Research & Practice, Vol. 13, No. 4, 2015, p. 391-400.

Research output: Contribution to journalJournal articleResearchpeer-review

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