Motivation and Knowledge Sharing through Social Media within Danish Organizations

Pia Nielsen; Liana Razmerita

doi:10.1007/978-3-662-43459-8_13

Motivation and Knowledge Sharing through Social Media within Danish Organizations

Pia Nielsen, Liana Razmerita

Luleå University of Technology

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

Based on an empirical quantitative study, this article investigates employee motivation in Danish companies and aims at determining which factors affect employees’ knowledge sharing through social media in a working environment. Our findings pinpoint towards the potential social media have for enhancing internal communication, knowledge sharing and collaboration in organizations, but the adoption is low, at this point, due to mainly organizational and individual factors. Technological factors do not seem to affect employees’ motivation for knowledge sharing as much as previous research has found, but it is the influence from the combination of individual and organizational factors, which affect the adoption of the platforms. A key finding in the study is that knowledge sharing is not a ‘social dilemma’ as previous studies have found. The study shows a positive development in employees’ willingness to share knowledge, because knowledge sharing is considered more beneficial than to hoard it.

Original language	English
Title of host publication	Creating Value for All Through IT : IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings
Editors	Birgitta Bergvall-Kåreborn, Peter Axel Nielsen
Place of Publication	Heidelberg
Publisher	Springer Science+Business Media
Publication date	2014
Pages	197-213
ISBN (Print)	9783662434581
ISBN (Electronic)	9783662434598
DOIs	https://doi.org/10.1007/978-3-662-43459-8_13
Publication status	Published - 2014
Event	IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014 - Aalborg, Denmark Duration: 2 Jun 2014 → 4 Jun 2014

Conference

Conference	IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014
Country/Territory	Denmark
City	Aalborg
Period	02/06/2014 → 04/06/2014

Series	IFIP AICT - Advances in Information and Communication technology
Volume	429
ISSN	1868-4238

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Nielsen, P., & Razmerita, L. (2014). Motivation and Knowledge Sharing through Social Media within Danish Organizations. In B. Bergvall-Kåreborn, & P. A. Nielsen (Eds.), Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings (pp. 197-213). Springer Science+Business Media. https://doi.org/10.1007/978-3-662-43459-8_13

Nielsen, Pia ; Razmerita, Liana. / Motivation and Knowledge Sharing through Social Media within Danish Organizations. Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. editor / Birgitta Bergvall-Kåreborn ; Peter Axel Nielsen . Heidelberg : Springer Science+Business Media, 2014. pp. 197-213 (IFIP AICT - Advances in Information and Communication technology, Vol. 429).

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title = "Motivation and Knowledge Sharing through Social Media within Danish Organizations",

abstract = "Based on an empirical quantitative study, this article investigates employee motivation in Danish companies and aims at determining which factors affect employees{\textquoteright} knowledge sharing through social media in a working environment. Our findings pinpoint towards the potential social media have for enhancing internal communication, knowledge sharing and collaboration in organizations, but the adoption is low, at this point, due to mainly organizational and individual factors. Technological factors do not seem to affect employees{\textquoteright} motivation for knowledge sharing as much as previous research has found, but it is the influence from the combination of individual and organizational factors, which affect the adoption of the platforms. A key finding in the study is that knowledge sharing is not a {\textquoteleft}social dilemma{\textquoteright} as previous studies have found. The study shows a positive development in employees{\textquoteright} willingness to share knowledge, because knowledge sharing is considered more beneficial than to hoard it.",

keywords = "Knowledge sharing, Motivation, Social Media, Social Business, Internal Communication, Enterprise Social Networks, Enterprise 2.0",

author = "Pia Nielsen and Liana Razmerita",

year = "2014",

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series = "IFIP AICT - Advances in Information and Communication technology",

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pages = "197--213",

editor = "Birgitta Bergvall-K{\aa}reborn and {Nielsen }, {Peter Axel}",

booktitle = "Creating Value for All Through IT",

address = "Germany",

note = "IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014 ; Conference date: 02-06-2014 Through 04-06-2014",

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Nielsen, P & Razmerita, L 2014, Motivation and Knowledge Sharing through Social Media within Danish Organizations. in B Bergvall-Kåreborn & PA Nielsen (eds), Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. Springer Science+Business Media, Heidelberg, IFIP AICT - Advances in Information and Communication technology, vol. 429, pp. 197-213, IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014 , Aalborg, Denmark, 02/06/2014. https://doi.org/10.1007/978-3-662-43459-8_13

Motivation and Knowledge Sharing through Social Media within Danish Organizations. / Nielsen, Pia; Razmerita, Liana.
Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. ed. / Birgitta Bergvall-Kåreborn; Peter Axel Nielsen . Heidelberg: Springer Science+Business Media, 2014. p. 197-213 (IFIP AICT - Advances in Information and Communication technology, Vol. 429).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AU - Razmerita, Liana

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AB - Based on an empirical quantitative study, this article investigates employee motivation in Danish companies and aims at determining which factors affect employees’ knowledge sharing through social media in a working environment. Our findings pinpoint towards the potential social media have for enhancing internal communication, knowledge sharing and collaboration in organizations, but the adoption is low, at this point, due to mainly organizational and individual factors. Technological factors do not seem to affect employees’ motivation for knowledge sharing as much as previous research has found, but it is the influence from the combination of individual and organizational factors, which affect the adoption of the platforms. A key finding in the study is that knowledge sharing is not a ‘social dilemma’ as previous studies have found. The study shows a positive development in employees’ willingness to share knowledge, because knowledge sharing is considered more beneficial than to hoard it.

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KW - Internal Communication

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Nielsen P, Razmerita L. Motivation and Knowledge Sharing through Social Media within Danish Organizations. In Bergvall-Kåreborn B, Nielsen PA, editors, Creating Value for All Through IT: IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. Heidelberg: Springer Science+Business Media. 2014. p. 197-213. (IFIP AICT - Advances in Information and Communication technology, Vol. 429). doi: 10.1007/978-3-662-43459-8_13