Mobile Payments: Where Does it Come from and What Does it Lead To?

Mia Olsen

Research output: Chapter in Book/Report/Conference proceedingBook chapterResearchpeer-review


In recent years the phenomenon of mobile payments has grown as a function of the digitized world that we live in and the idea of a cashless society. Literature on mobile payments has in particular had focus on strategies and ecosystems, technology, and adoption (Dahlberg et al., 2015), but has, however, not been paying attention to the possible behavioral consequences of this new payment method. This chapter presents an outline of the origins of mobile payments; a mapping of the mobile payment situation in Denmark, as well as globally; and some of the findings from a qualitative case study of users of mobile payments, which uncovers some of the behavioral consequences that stem from the possibility of transferring money through mobile payments.
Original languageEnglish
Title of host publicationMarketing and Mobile Financial Services : A Global Perspective on Digital Banking Consumer Behavior
EditorsAijaz A. Shaikh, Heikki Karjaluoto
Number of pages19
Place of PublicationAbingdon
Publication date2019
ISBN (Print)9780815386940
ISBN (Electronic)9781351174466, 9781351174459
Publication statusPublished - 2019
SeriesRoutledge Studies in Marketing

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