Mobile Payments: Where Does it Come from and What Does it Lead To?

In recent years the phenomenon of mobile payments has grown as a function of the digitized world that we live in and the idea of a cashless society. Literature on mobile payments has in particular had focus on strategies and ecosystems, technology, and adoption (Dahlberg et al., 2015), but has, however, not been paying attention to the possible behavioral consequences of this new payment method. This chapter presents an outline of the origins of mobile payments; a mapping of the mobile payment situation in Denmark, as well as globally; and some of the findings from a qualitative case study of users of mobile payments, which uncovers some of the behavioral consequences that stem from the possibility of transferring money through mobile payments.