Abstract
In this paper, we outline a five-stage maturity model to capture the changes in virtualization of the interface to government with respect to institutional factors and systems and data integration. The proposed Stage Model of Interface Levels to Government (SMILE) is illustrated by snapshots of metaverse and related technological innovations such as augmented reality and virtual reality in South Korea and Denmark. The paper calls for more research on how government institutions and other actors are involved in the design and onboarding of the virtualization of government.
Original language | English |
---|---|
Title of host publication | dg.o '24 : Proceedings of the 25th Annual International Conference on Digital Government Research |
Editors | Hsin-Chung Liao, David Duenas Cid, Marie Anne, Flávia Cristina Bernardini |
Number of pages | 5 |
Place of Publication | New York, NY |
Publisher | Association for Computing Machinery |
Publication date | Jun 2024 |
Pages | 827-831 |
ISBN (Electronic) | 9798400709883 |
DOIs | |
Publication status | Published - Jun 2024 |
Event | 25th Annual International Conference on Digital Government Research. dg.o 2024 - National Taiwan University, Tapei, Taiwan, Province of China Duration: 11 Jun 2024 → 14 Jun 2024 Conference number: 25 https://dgsociety.org/dgo-2024/ |
Conference
Conference | 25th Annual International Conference on Digital Government Research. dg.o 2024 |
---|---|
Number | 25 |
Location | National Taiwan University |
Country/Territory | Taiwan, Province of China |
City | Tapei |
Period | 11/06/2024 → 14/06/2024 |
Internet address |
Series | ACM International Conference Proceeding Series |
---|
Keywords
- Smart cities
- Metaverse
- Digital government