Measuring the Impact of Buying Behaviour on Customer Satisfaction

Research output: Contribution to journalJournal articleResearchpeer-review

Original languageEnglish
JournalTotal Quality Management & Business Excellence
Volume10
Issue number4/5
Pages (from-to)602-614
ISSN1478-3363
Publication statusPublished - 1999

Cite this

@article{b23958e0c02411db9769000ea68e967b,
title = "Measuring the Impact of Buying Behaviour on Customer Satisfaction",
keywords = "Kundetilfredshed, K{\o}bsadf{\ae}rd",
author = "Kai Kristensen and Anne Martensen and Lars Gr{\o}nholdt",
note = "Opstilling: Tot",
year = "1999",
language = "English",
volume = "10",
pages = "602--614",
journal = "Total Quality Management & Business Excellence",
issn = "1478-3363",
publisher = "Routledge",
number = "4/5",

}

Measuring the Impact of Buying Behaviour on Customer Satisfaction. / Kristensen, Kai; Martensen, Anne; Grønholdt, Lars.

In: Total Quality Management & Business Excellence, Vol. 10, No. 4/5, 1999, p. 602-614.

Research output: Contribution to journalJournal articleResearchpeer-review

TY - JOUR

T1 - Measuring the Impact of Buying Behaviour on Customer Satisfaction

AU - Kristensen, Kai

AU - Martensen, Anne

AU - Grønholdt, Lars

N1 - Opstilling: Tot

PY - 1999

Y1 - 1999

KW - Kundetilfredshed

KW - Købsadfærd

M3 - Journal article

VL - 10

SP - 602

EP - 614

JO - Total Quality Management & Business Excellence

JF - Total Quality Management & Business Excellence

SN - 1478-3363

IS - 4/5

ER -