Measuring the Impact of Buying Behaviour on Customer Satisfaction

Kai Kristensen, Anne Martensen, Lars Grønholdt

Research output: Contribution to journal › Journal article › Research › peer-review

Original language	English
Journal	Total Quality Management & Business Excellence
Volume	10
Issue number	4/5
Pages (from-to)	602-614
ISSN	1478-3363
Publication status	Published - 1999

Handle.net

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title = "Measuring the Impact of Buying Behaviour on Customer Satisfaction",

keywords = "Kundetilfredshed, K{\o}bsadf{\ae}rd",

author = "Kai Kristensen and Anne Martensen and Lars Gr{\o}nholdt",

note = "Opstilling: Tot",

year = "1999",

language = "English",

volume = "10",

pages = "602--614",

journal = "Total Quality Management & Business Excellence",

issn = "1478-3363",

publisher = "Routledge",

number = "4/5",

}

TY - JOUR

T1 - Measuring the Impact of Buying Behaviour on Customer Satisfaction

AU - Kristensen, Kai

AU - Martensen, Anne

AU - Grønholdt, Lars

N1 - Opstilling: Tot

PY - 1999

Y1 - 1999

KW - Kundetilfredshed

KW - Købsadfærd

M3 - Journal article

SN - 1478-3363

VL - 10

SP - 602

EP - 614

JO - Total Quality Management & Business Excellence

JF - Total Quality Management & Business Excellence

IS - 4/5

ER -