Management Consulting in Action: Value Creation and Ambiguity in Client-consultant Relations

This thesis is about management consulting as it is relationally accomplished in the context of work organisations. Management consulting is commonly defined as in the quote by Kubr (2002) taken from his classic guide to the management consulting profession. The definition is useful here for the purpose of pointing to who management consultants are as an empirical category of professionals, in most cases employed by or part of management consulting firms who together constitute an industry that offers particular services to other organisations. These are the kind of consultants I followed as they worked in client organisations to assist in achieving organisational purposes defined by the client management who hired them.