Long-term and short-term customer reaction: A two-stage queueing approach

Ann van Ackere, Christian Haxholdt, Erik R. Larsen

Research output: Contribution to journal › Journal article › Research › peer-review

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@article{c54f5700be2911dc84bd000ea68e967b,

title = "Long-term and short-term customer reaction: A two-stage queueing approach",

keywords = "udenforomr{\aa}de",

author = "{van Ackere}, Ann and Christian Haxholdt and Larsen, {Erik R.}",

year = "2007",

language = "English",

volume = "22",

pages = "349--369",

journal = "System Dynamics Review",

issn = "0883-7066",

publisher = "Wiley",

number = "4",

}