Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study

Research output: Contribution to conferencePaperResearch

Abstract

For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.
For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.

Conference

Conference2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
CountrySingapore
CitySingapore
Period10/12/201713/12/2017
Internet address

Bibliographical note

CBS Library does not have access to the material

Cite this

Pilkington, A., Raja, J., Hsuan, J., & Frandsen, T. (2017). Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study. Paper presented at 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, Singapore.
Pilkington, Alan ; Raja, Jawwad ; Hsuan, Juliana ; Frandsen, Thomas. / Locating Servitization within the Wider Services Communities : A 25-Year Bibliometric Study. Paper presented at 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, Singapore.5 p.
@conference{5af32323e8e7439a9f6e0062928f07d9,
title = "Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study",
abstract = "For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.",
author = "Alan Pilkington and Jawwad Raja and Juliana Hsuan and Thomas Frandsen",
note = "CBS Library does not have access to the material ; null ; Conference date: 10-12-2017 Through 13-12-2017",
year = "2017",
language = "English",
url = "http://www.ieem.org/public.asp?page=home.htm",

}

Pilkington, A, Raja, J, Hsuan, J & Frandsen, T 2017, 'Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study' Paper presented at, Singapore, Singapore, 10/12/2017 - 13/12/2017, .

Locating Servitization within the Wider Services Communities : A 25-Year Bibliometric Study. / Pilkington, Alan; Raja, Jawwad; Hsuan, Juliana; Frandsen, Thomas.

2017. Paper presented at 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, Singapore.

Research output: Contribution to conferencePaperResearch

TY - CONF

T1 - Locating Servitization within the Wider Services Communities

T2 - A 25-Year Bibliometric Study

AU - Pilkington,Alan

AU - Raja,Jawwad

AU - Hsuan,Juliana

AU - Frandsen,Thomas

N1 - CBS Library does not have access to the material

PY - 2017

Y1 - 2017

N2 - For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.

AB - For several years attention has been directed tothe possible value for manufacturers shifting focus downstream in the value chain. As such the topic ofservitization is emerging as a distinct and prominent research area. But even with this growing significance, there is only limited prior research analysing the citation patterns in service research, and none has focused on the emergence of servitization, associated terms, and its strong crossdisciplinary nature. We use bibliometric analysis to uncover the literature development in service research and identify the changing dominant research themes. Specifically, we present the outputs of the co-citation networks for three periods:1990s (early period), 2000s (middle), and 2010s (recent) and see a shift in orientation from a narrowly focused Operations Research tradition to a more managerial and strategic emphasis that places services, and specifically the emergence of servitization, at the centre stage of strategy and value creation.

M3 - Paper

ER -

Pilkington A, Raja J, Hsuan J, Frandsen T. Locating Servitization within the Wider Services Communities: A 25-Year Bibliometric Study. 2017. Paper presented at 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, Singapore.