Leveraging Technology for Refugee Integration: How Can We Help?

Safa'a Abu Jarour, Hanna Krasnova, Helena Wenninger, Jane Fedorowicz, Sebastian Olbrich, Chee-Wee Tan, Cathy Urquhart

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    Abstract

    Spurred by the military conflicts, refugees’ crisis has swept Europe by surprise. With a challenge of integrating refugees into hosting societies comes the question about the role that ICTs could play in the ongoing integration efforts. Indeed, unprecedented reliance of refugees on technology, especially smartphones, is an important distinction of the current refugees’ crisis. ICT may support integrative efforts undertaken by local authorities and other stakeholders. Nonetheless, the question how ICTs can be applied to support refugees and how detrimental effects for them and the hosting societies can be mitigated is difficult to answer. The panel discussion will be structured around four areas: (1) communication with the government; (2) social connectedness; (3) participation in educational programs; and (4) integration and social inclusion. The goal is to present the chances and challenges of ICT use by refugees on an operational level, and how ICT systems should be designed and culturally adapted.
    Original languageEnglish
    Title of host publicationICIS 2016 Proceedings
    Number of pages6
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2016
    ISBN (Electronic)9780996683135
    Publication statusPublished - 2016
    Event2016 International Conference on Information Systems, ICIS 2016: Digital Innovation at the Crossroads - University of Limerick, Dublin, Ireland
    Duration: 11 Dec 201614 Dec 2016
    Conference number: 37
    https://icis2016.aisnet.org/

    Conference

    Conference2016 International Conference on Information Systems, ICIS 2016
    Number37
    LocationUniversity of Limerick
    CountryIreland
    CityDublin
    Period11/12/201614/12/2016
    OtherThirty Seventh International Conference on Information Systems
    Internet address
    SeriesProceedings of the International Conference on Information Systems
    Volume37

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