Learning from E-Government: A Framework and an Agenda for Social Media Research in IS

Cancan Wang; Rony Medaglia; Øystein Sæbø

Learning from E-Government: A Framework and an Agenda for Social Media Research in IS

Cancan Wang, Rony Medaglia, Øystein Sæbø

University of Agder

Research output: Contribution to conference › Paper › Research › peer-review

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Abstract

As the body of Information Systems (IS) research on social media grows, it faces
increasing challenges of staying relevant to real world contexts. We analyze and
contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that, in comparison with egovernment social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.

Original language	English
Publication date	2015
Number of pages	11
Publication status	Published - 2015
Event	IFIP WG8.2 Organizations and Society in Information Systems (OASIS) 2015 Workshop - Fort Worth, United States Duration: 12 Dec 2015 → 12 Dec 2015 http://ifipwg82.org/content/oasis-workshop-ft-worth-tx-us

Workshop

Workshop	IFIP WG8.2 Organizations and Society in Information Systems (OASIS) 2015 Workshop
Country/Territory	United States
City	Fort Worth
Period	12/12/2015 → 12/12/2015
Internet address	http://ifipwg82.org/content/oasis-workshop-ft-worth-tx-us

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title = "Learning from E-Government: A Framework and an Agenda for Social Media Research in IS",

abstract = "As the body of Information Systems (IS) research on social media grows, it facesincreasing challenges of staying relevant to real world contexts. We analyze andcontrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that, in comparison with egovernment social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.",

author = "Cancan Wang and Rony Medaglia and {\O}ystein S{\ae}b{\o}",

year = "2015",

language = "English",

note = "IFIP WG8.2 Organizations and Society in Information Systems (OASIS) 2015 Workshop ; Conference date: 12-12-2015 Through 12-12-2015",

url = "http://ifipwg82.org/content/oasis-workshop-ft-worth-tx-us",

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TY - CONF

T1 - Learning from E-Government

T2 - IFIP WG8.2 Organizations and Society in Information Systems (OASIS) 2015 Workshop

AU - Wang, Cancan

AU - Medaglia, Rony

AU - Sæbø, Øystein

PY - 2015

Y1 - 2015

N2 - As the body of Information Systems (IS) research on social media grows, it facesincreasing challenges of staying relevant to real world contexts. We analyze andcontrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that, in comparison with egovernment social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.

AB - As the body of Information Systems (IS) research on social media grows, it facesincreasing challenges of staying relevant to real world contexts. We analyze andcontrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that, in comparison with egovernment social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.

M3 - Paper

Y2 - 12 December 2015 through 12 December 2015

ER -