Language Management Tools: An Overview

Guro Refsum Sanden

    Research output: Contribution to conferencePaperResearchpeer-review

    Abstract

    This paper offers a review of existing literature on the topic of language management tools – the means by which language is managed – in multilingual organisations. By drawing on a combination of sociolinguistics and international business and management studies, a new taxonomy of language management tools is proposed, differentiating between three categories of tools. Firstly, corporate policies are the deliberate control of issues pertaining to language and communication developed at the managerial level of a firm. Secondly, corporate measures are the planned activities the firm’s leadership may deploy in order to address the language needs of the organisation. Finally, front-line practices refer to the use of informal, emergent language management tools available to staff members. The language management tools taxonomy provides a framework for operationalising the management of language in linguistically diverse environments.
    Original languageEnglish
    Publication date2015
    Number of pages21
    Publication statusPublished - 2015
    Event13th EIASM Workshop on International Management - Ca’Foscari University, Venice, Italy
    Duration: 23 Oct 201524 Oct 2015
    Conference number: 13
    http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1127

    Workshop

    Workshop13th EIASM Workshop on International Management
    Number13
    LocationCa’Foscari University
    CountryItaly
    CityVenice
    Period23/10/201524/10/2015
    Internet address

    Bibliographical note

    CBS Library does not have access to the material

    Keywords

    • Conceptual paper
    • Internal communication
    • Language management
    • Multinational corporations

    Cite this

    Sanden, G. R. (2015). Language Management Tools: An Overview. Paper presented at 13th EIASM Workshop on International Management, Venice, Italy.
    Sanden, Guro Refsum. / Language Management Tools : An Overview. Paper presented at 13th EIASM Workshop on International Management, Venice, Italy.21 p.
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    title = "Language Management Tools: An Overview",
    abstract = "This paper offers a review of existing literature on the topic of language management tools – the means by which language is managed – in multilingual organisations. By drawing on a combination of sociolinguistics and international business and management studies, a new taxonomy of language management tools is proposed, differentiating between three categories of tools. Firstly, corporate policies are the deliberate control of issues pertaining to language and communication developed at the managerial level of a firm. Secondly, corporate measures are the planned activities the firm’s leadership may deploy in order to address the language needs of the organisation. Finally, front-line practices refer to the use of informal, emergent language management tools available to staff members. The language management tools taxonomy provides a framework for operationalising the management of language in linguistically diverse environments.",
    keywords = "Conceptual paper, Internal communication, Language management, Multinational corporations, Conceptual paper, Internal Communication, Language management, Multinational corporations",
    author = "Sanden, {Guro Refsum}",
    note = "CBS Library does not have access to the material; null ; Conference date: 23-10-2015 Through 24-10-2015",
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    Sanden, GR 2015, 'Language Management Tools: An Overview' Paper presented at, Venice, Italy, 23/10/2015 - 24/10/2015, .

    Language Management Tools : An Overview. / Sanden, Guro Refsum.

    2015. Paper presented at 13th EIASM Workshop on International Management, Venice, Italy.

    Research output: Contribution to conferencePaperResearchpeer-review

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    T1 - Language Management Tools

    T2 - An Overview

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    N1 - CBS Library does not have access to the material

    PY - 2015

    Y1 - 2015

    N2 - This paper offers a review of existing literature on the topic of language management tools – the means by which language is managed – in multilingual organisations. By drawing on a combination of sociolinguistics and international business and management studies, a new taxonomy of language management tools is proposed, differentiating between three categories of tools. Firstly, corporate policies are the deliberate control of issues pertaining to language and communication developed at the managerial level of a firm. Secondly, corporate measures are the planned activities the firm’s leadership may deploy in order to address the language needs of the organisation. Finally, front-line practices refer to the use of informal, emergent language management tools available to staff members. The language management tools taxonomy provides a framework for operationalising the management of language in linguistically diverse environments.

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    KW - Conceptual paper

    KW - Internal communication

    KW - Language management

    KW - Multinational corporations

    KW - Conceptual paper

    KW - Internal Communication

    KW - Language management

    KW - Multinational corporations

    M3 - Paper

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    Sanden GR. Language Management Tools: An Overview. 2015. Paper presented at 13th EIASM Workshop on International Management, Venice, Italy.