Language Management Tools: An Overview

Guro Refsum Sanden

Language Management Tools: An Overview

Guro Refsum Sanden

Research output: Contribution to conference › Paper › Research › peer-review

Abstract

This paper offers a review of existing literature on the topic of language management tools – the means by which language is managed – in multilingual organisations. By drawing on a combination of sociolinguistics and international business and management studies, a new taxonomy of language management tools is proposed, differentiating between three categories of tools. Firstly, corporate policies are the deliberate control of issues pertaining to language and communication developed at the managerial level of a firm. Secondly, corporate measures are the planned activities the firm’s leadership may deploy in order to address the language needs of the organisation. Finally, front-line practices refer to the use of informal, emergent language management tools available to staff members. The language management tools taxonomy provides a framework for operationalising the management of language in linguistically diverse environments.

Original language	English
Publication date	2015
Number of pages	21
Publication status	Published - 2015
Event	13th EIASM Workshop on International Management - Ca’Foscari University, Venice, Italy Duration: 23 Oct 2015 → 24 Oct 2015 Conference number: 13 http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1127

Workshop

Workshop	13th EIASM Workshop on International Management
Number	13
Location	Ca’Foscari University
Country	Italy
City	Venice
Period	23/10/2015 → 24/10/2015
Internet address	http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1127

Bibliographical note

CBS Library does not have access to the material

Keywords

Conceptual paper
Internal communication
Language management
Multinational corporations

Cite this

Sanden, G. R. (2015). Language Management Tools: An Overview. Paper presented at 13th EIASM Workshop on International Management, Venice, Italy.

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