Kundeviden bag lås og slå: interview med bla. Lars Grønholdt

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@article{4237c300f44e11dd8fc2000ea68e967b,

title = "Kundeviden bag l{\aa}s og sl{\aa}: interview med bla. Lars Gr{\o}nholdt",

keywords = "Kundeloyalitet, Kundetilfredshed, Copenhagen Charter, Stakeholderregnskaber",

author = "Lars Gr{\o}nholdt",

year = "1999",

language = "Dansk",

volume = "15",

pages = "40--42",

journal = "B{\o}rsens nyhedsmagasin",

issn = "0900-1298",

number = "22",

}