Knowledge Sharing: Time Sensitiveness and Push-Pull Strategies in a Non-Hype Organisation

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Abstract

The concept of knowledge management has, indeed, become a buzzword that every single organization is expected to practice and live by. Knowledge management is about managing the organization's knowledge for the common good of the organization -but practicing knowledge management is not as simple as that. This article focuses on knowledge sharing as the process seeking to reduce the resources spent on reinventing the wheel.The article introduces the concept of time sensitiveness; i.e. that knowledge is either urgently needed, or not that urgently needed. Furthermore, knowledge sharing is considered as either a push or pull system. Four strategies for sharing knowledge - help, post-it, manuals and meeting, and advice are introduced. Each strategy requires different channels for sharing knowledge. An empirical analysis in a production facility highlights how the strategies can be practiced.
Original languageEnglish
Place of PublicationKøbenhavn
PublisherDepartment of Management, Politics and Philosophy, CBS
Number of pages17
ISBN (Print)8791181534
Publication statusPublished - Aug 2003
SeriesMPP Working Paper
Number12/2003
ISSN1396-2817

Keywords

  • Knowledge sharing
  • Time sensitiveness
  • Push and pull strategies
  • Production facility

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