Knowledge Discourses and Interaction Technology

Carsten Sørensen, Masao Kakihara

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Research within knowledge management tends to either overemphasize or underestimate the role of Information and Communication Technology (ICT). Furthermore, much of the ICT support debate has been shaped by the data-information-knowledge trichotomy and too focused on repository-based approaches. We wish to engage in a principled debate concerning the character and role of knowledge technologies in contemporary organizational settings. The aim of this paper is to apply four perspectives on the management of knowledge to highlight four perspectives on technological options. The paper presents, based on four knowledge discourses four interrelated perspectives on the management of knowledge - four perspectives on ICT support fir the management of knowledge each reviewing relevant literature and revealing a facet of how we can conceptualize the role of technology for knowledge management. The four technology discourses focus on the: Production and distribution of information; interpretation and navigation of information; codification and embedding of collaboration; and establishment and maintenance of connections.

Original languageEnglish
Title of host publicationProceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002
EditorsRalph H. Sprague Jr.
Number of pages11
Place of PublicationLos Alamitos, CA
Publication date2002
ISBN (Print)0769514359, 0769514367
ISBN (Electronic)0769514375
Publication statusPublished - 2002
Externally publishedYes
EventThe 35th Hawaii International Conference on System Sciences. HICSS 2002 - Big Island, United States
Duration: 7 Jan 200210 Jan 2002
Conference number: 35


ConferenceThe 35th Hawaii International Conference on System Sciences. HICSS 2002
Country/TerritoryUnited States
CityBig Island
SeriesProceedings of the Annual Hawaii International Conference on System Sciences


  • Collaboration
  • Communications technology
  • Human computer interaction
  • Knowledge engineering
  • Knowledge management
  • Management information systems
  • Navigation
  • Paper technology
  • Production
  • Technology management

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