Knowledge management is used as the underlying theory to develop a set of key process areas for a supplement to the CMM in small or mediumsized enterprises (SME) that develop software. These processes involve a focus on managing knowledge capability rather than traditional project management. A longitudinal case study provides evidence that current practices have already established the feasibility of these key process areas.
- Software management
- Information technology innovation
- Knowledge management
- Technology transfer
Baskerville, R., & Pries-Heje, J. (1999). Knowledge Capability and Maturity in Software Management. The Data Base for Advances in Information Systems, 30(2), 26-43. https://doi.org/10.1145/383371.383374