Just What the Doctor Ordered: Towards Design Principles for NLP-based Systems in Healthcare

  • Marvin Braun*
  • , Aycan Aslan
  • , Till Ole Diesterhöft
  • , Maike Greve
  • , Alfred Benedikt Brendel
  • , Lutz M. Kolbe
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

Patient data is mainly transmitted in the form of unstructured free texts in medical documentation. Natural language processing (NLP)-based systems can help to structure and extract information from these free texts to support the work of healthcare professionals. However, the healthcare sector must meet certain information quality requirements to comply with regulations and provide optimal patient care. Therefore, we argue that a design guideline is needed to tailor NLP-based systems to the unique requirements of clinical processes and to catalyze the practical application of such systems. In this paper, we report the results of a design science research study, focusing on the requirements of NLP-based systems used by healthcare professionals. In doing so, we shed light on the needs of practitioners when working with sophisticated NLP-based systems that extract and analyze text-based information from medical documentation. By providing evaluated, testable propositions and detailed design principles, we support the practical endeavor of such systems.

Original languageEnglish
Title of host publicationThe Transdisciplinary Reach of Design Science Research : 17th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2022, Proceedings
EditorsAndreas Drechsler, Aurona Gerber, Alan Hevner
Number of pages12
Place of PublicationCham
PublisherSpringer Science+Business Media
Publication date2022
Pages183-194
ISBN (Print)9783031065156
ISBN (Electronic)9783031065163
DOIs
Publication statusPublished - 2022
Externally publishedYes
Event17th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2022 - Breadcrumb Navigation Muma College of Business, St. Petersburg, United States
Duration: 1 Jun 20223 Jun 2022
Conference number: 17
https://www.usf.edu/business/desrist/

Conference

Conference17th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2022
Number17
LocationBreadcrumb Navigation Muma College of Business
Country/TerritoryUnited States
CitySt. Petersburg
Period01/06/202203/06/2022
Internet address
SeriesLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13229 LNCS
ISSN0302-9743

Keywords

  • Design principles
  • Healthcare
  • Natural language processing

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