"It Seems to Fill My Head With Ideas": A few Thoughts on Postmodernism, TQM, and BPR

Christian De Cock*

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review


The main objective of this article is to explode the popular myth that the Total Quality Management (TQM) and Business Process Re-engineering (BPR) constructs have not been properly understood or implemented. Elements of postmodern discourse are used to juggle with the meaning of TQM, BPR, and, at a later stage, with that of postmodernism itself. Problems traditionally identified as hampering TQM/BPR implementation can be thus dissolved. Both the arguments of TQM/BPR advocates and opponents will be shown to be necessarily incomplete. By taking the TQM/BPR constructs less seriously and offering an alternative to the totalizing discourse surrounding them, we may be able to unlock more of their potential.
Original languageEnglish
JournalJournal of Management Inquiry
Issue number2
Pages (from-to)144-153
Publication statusPublished - 1998
Externally publishedYes

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