Is ‘Community’ Important for Community Information Systems?

Alison Freeman, Peter Hyland, Mark Bruce Freeman, Karlheinz Kautz

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


Community information systems have the power to transform communities. However, without fully understanding the pre-requisite factors affecting community information system viability, and the complex relationships between these factors, communities struggle to manage such projects in a way that leads to viable systems that deliver real benefits. This paper develops and presents a Model of Community Information System Viability Pre-requisite Factors, based on both existing literature and the study of three community information system projects. This Model represents the generic factors that inform viability (i.e. leadership, active membership, funding, awareness, and system design and functionality), and also considers the impact of community context. This study argues that the viability of a Community Information System cannot be considered in isolation. All factors are directly impacted by the value of the Community Information System to the community. Management can also heavily impact on the success of a Community Information System.
Original languageEnglish
Title of host publicationProceedings of the 24th Australasian Conference on Information Systems : Information systems: Transforming the Future
EditorsHepu Deng, Craig Standing
Number of pages11
Place of PublicationMelbourne
PublisherRMIT University
Publication date2013
ISBN (Print)9780992449506
Publication statusPublished - 2013
Event24th Australasian Conference on Information Systems. ACIS 2013 - RMIT University, Melbourne, Australia
Duration: 4 Dec 20136 Dec 2013
Conference number: 24


Conference24th Australasian Conference on Information Systems. ACIS 2013
LocationRMIT University
Internet address

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