Innovation is an integral part of every firm's ongoing operations. While new product and service creation is an essential task to ensure a firm's immediate success in the marketplace, process and supply chain innovations can also create a unique source of competitive advantage for the future. Encouraging innovative thinking, developing new innovations, and managing the processes by which those innovations are developed are critical aspects of today's firm. Consequently, research which aids in the creation and maintenance of innovative firms is an important topic of inquiry for research communities on innovation management, including the operations management and information systems communities. We review the literature in this important area and offer suggestions for future research on the following topics: innovation within a firm and across the supply chain, technology management, and new product and service development.
Carrillo, J. E., Druehl, C., & Hsuan, J. (2015). Introduction to Innovation WITHIN and ACROSS Borders: A Review and Future Directions. Decision Sciences, 46(2), 225-265. https://doi.org/10.1111/deci.12131