Abstract
Multi-Sided Platforms (MSPs) function as socio-technical entities that facilitate direct interactions between various affiliated to them constituencies through developing and managing IT architecture. In this paper, we aim to explain the nature of the platform interactions as key characteristic of any MSP. To this end, we propose the Platform Interaction Model (PIM), built upon Activity Theory and Business Action Theory. We then test its explanatory capability by applying it to four cases. Based on our analysis, we argue that MSPs enable various types of interactions, which has implications for the initial adoption, competitiveness, and subsequent expansion of particular MSP.
| Original language | English |
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| Title of host publication | Proceedings of the 51st Hawaii International Conference on System Sciences 2018 |
| Number of pages | 10 |
| Place of Publication | Honolulu |
| Publisher | Hawaii International Conference on System Sciences (HICSS) |
| Publication date | 2018 |
| Pages | 5024-5033 |
| ISBN (Print) | 9780998133119 |
| Publication status | Published - 2018 |
| Event | The 51st Hawaii International Conference on System Sciences. HICSS 2018 - Waikoloa Village, United States Duration: 3 Jan 2018 → 6 Jan 2018 Conference number: 51 http://www.urbanccd.org/events/2018/1/3/hawaii-international-conference-on-system-sciences-hicss-51 |
Conference
| Conference | The 51st Hawaii International Conference on System Sciences. HICSS 2018 |
|---|---|
| Number | 51 |
| Country/Territory | United States |
| City | Waikoloa Village |
| Period | 03/01/2018 → 06/01/2018 |
| Internet address |
| Series | Proceedings of the Annual Hawaii International Conference on System Sciences |
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| ISSN | 1060-3425 |
Keywords
- Managing platforms and ecosystems
- Activity theory
- Business action theory
- Multi-sided platforms
- Platform interactions
- Socio-technical systems