Introducing Platform Interactions Model for Studying Multi-Sided Platforms

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Abstract

Multi-Sided Platforms (MSPs) function as socio-technical entities that facilitate direct interactions between various affiliated to them constituencies through developing and managing IT architecture. In this paper, we aim to explain the nature of the platform interactions as key characteristic of any MSP. To this end, we propose the Platform Interaction Model (PIM), built upon Activity Theory and Business Action Theory. We then test its explanatory capability by applying it to four cases. Based on our analysis, we argue that MSPs enable various types of interactions, which has implications for the initial adoption, competitiveness, and subsequent expansion of particular MSP.
Original languageEnglish
Title of host publicationProceedings of the 51st Hawaii International Conference on System Sciences 2018
Number of pages10
Place of PublicationHonolulu
PublisherHawaii International Conference on System Sciences (HICSS)
Publication date2018
Pages5024-5033
ISBN (Print)9780998133119
Publication statusPublished - 2018
EventThe 51st Hawaii International Conference on System Sciences. HICSS 2018 - Waikoloa Village, United States
Duration: 3 Jan 20186 Jan 2018
Conference number: 51
http://www.urbanccd.org/events/2018/1/3/hawaii-international-conference-on-system-sciences-hicss-51

Conference

ConferenceThe 51st Hawaii International Conference on System Sciences. HICSS 2018
Number51
CountryUnited States
CityWaikoloa Village
Period03/01/201806/01/2018
Internet address
SeriesProceedings of the Annual Hawaii International Conference on System Sciences
ISSN1060-3425

Keywords

  • Managing platforms and ecosystems
  • Activity theory
  • Business action theory
  • Multi-sided platforms
  • Platform interactions
  • Socio-technical systems

Cite this

Staykova, K., & Damsgaard, J. (2018). Introducing Platform Interactions Model for Studying Multi-Sided Platforms. In Proceedings of the 51st Hawaii International Conference on System Sciences 2018 (pp. 5024-5033). Honolulu: Hawaii International Conference on System Sciences (HICSS). Proceedings of the Annual Hawaii International Conference on System Sciences