|Title of host publication||Wiley Encyclopedia of Management|
|Editors||Cary L. Cooper|
|Place of Publication||Chichester|
|Publication date||22 Jan 2015|
|Publication status||Published - 22 Jan 2015|
Intellectual capital (IC) consists of human capital, organizational capital, and relational capital, and their relationships. It has been said to be important to explain the difference between market value and book value of a firm, but measurement of IC is more likely to be important because it forms a starting point for understanding and managing value-creating processes. Three distinct agendas within IC management and research can be identified. The first concerns to measure the components of IC, the second attempts to relate indicators to effects using statistical models, while the third links the indicators through narratives. Measuring IC focuses attention on the role of the individual versus the organizational processes. IC has gained much interest but the role of measurement and the relationships between indicators are still open to debate.