Abstract
| Original language | English |
|---|---|
| Publication date | 2011 |
| Number of pages | 23 |
| Publication status | Published - 2011 |
| Event | The 27th EGOS Colloquium 2011 - Göteborg , Sweden Duration: 6 Jun 2011 → 9 Jun 2011 Conference number: 27 http://www.egosnet.org/jart/prj3/egosnet/data/uploads/Gothenburg_2011/EGOS-2011_Program-book.pdf |
Conference
| Conference | The 27th EGOS Colloquium 2011 |
|---|---|
| Number | 27 |
| Country | Sweden |
| City | Göteborg |
| Period | 06/06/2011 → 09/06/2011 |
| Other | Hosted by the School of Business, Economics and Law,<br/>University of Gothenburg |
| Internet address |
Cite this
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Information Management Practices : How Knowledge Workers Act as Amateurs When Using Information at Work. / Constantiou, Ioanna; Madsen, Sabine; Papazafeiropoulou, Anastasia.
2011. Paper presented at The 27th EGOS Colloquium 2011, Göteborg , Sweden.Research output: Contribution to conference › Paper › Research
TY - CONF
T1 - Information Management Practices
T2 - How Knowledge Workers Act as Amateurs When Using Information at Work
AU - Constantiou, Ioanna
AU - Madsen, Sabine
AU - Papazafeiropoulou, Anastasia
PY - 2011
Y1 - 2011
N2 - The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated.
AB - The proliferation of Internet technologies in the workspace provides tremendous possibilities for knowledge workers to access vast amounts of information from a large number of sources. The information abundance offers new opportunities which empower the knowledge worker but at the same time may create information overload. This study explores academics’ information management practices, by applying a theoretical framework build on three theoretical perspectives. These involve mindfulness, sense-making, and decision-making heuristics. The theoretical framework is used to analyse diary data about three tasks: email management, communication with colleagues, and information search. Our findings show that the knowledge workers have developed their own relatively simple but seemingly suitable practices for dealing with information overload and being empowered from the abundant information available to them. The relative amateurism and professionalism of the participants are discussed and limitations of this study as well as areas for future research are delineated.
M3 - Paper
ER -