Information Classification on University Websites: A Two-Country Card Sort Study

    Research output: Contribution to journalConference article in journalResearchpeer-review

    Abstract

    Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.
    Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

    Conference

    ConferenceThe 34th Information Systems Research Seminar in Scandinavia. IRIS 2011
    Number34
    CountryFinland
    CityTurku
    Period16/08/201119/08/2011

    Keywords

      Cite this

      @inproceedings{1aaa23bc49ef42e2a221a90a08c19ad5,
      title = "Information Classification on University Websites: A Two-Country Card Sort Study",
      abstract = "Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.",
      keywords = "Website structure, Card sorting, categorization, Classification, information architecture",
      author = "Ather Nawaz and Torkil Clemmensen and Morten Hertzum",
      year = "2011",
      language = "English",
      pages = "109--122",
      journal = "IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia",
      issn = "1891-9863",
      publisher = "Scandinavian Chapter of the Association for Information Systems (AIS) - Scandinavian IRIS",
      number = "2",

      }

      Information Classification on University Websites : A Two-Country Card Sort Study. / Nawaz, Ather; Clemmensen, Torkil; Hertzum, Morten.

      In: IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia, No. 2, 2011, p. 109-122.

      Research output: Contribution to journalConference article in journalResearchpeer-review

      TY - GEN

      T1 - Information Classification on University Websites

      T2 - IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia

      AU - Nawaz,Ather

      AU - Clemmensen,Torkil

      AU - Hertzum,Morten

      PY - 2011

      Y1 - 2011

      N2 - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

      AB - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

      KW - Website structure

      KW - Card sorting

      KW - categorization

      KW - Classification

      KW - information architecture

      M3 - Conference article in journal

      SP - 109

      EP - 122

      JO - IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia

      JF - IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia

      SN - 1891-9863

      IS - 2

      ER -