Information Classification on University Websites

A Two-Country Card Sort Study

    Research output: Contribution to journalConference article in journalResearchpeer-review

    Abstract

    Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.
    Original languageEnglish
    JournalIRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia
    Issue number2
    Pages (from-to)109-122
    Number of pages14
    ISSN1891-9863
    Publication statusPublished - 2011
    EventThe 34th Information Systems Research Seminar in Scandinavia. IRIS 2011 - Turku, Finland
    Duration: 16 Aug 201119 Aug 2011
    Conference number: 34

    Conference

    ConferenceThe 34th Information Systems Research Seminar in Scandinavia. IRIS 2011
    Number34
    CountryFinland
    CityTurku
    Period16/08/201119/08/2011

    Cite this

    @inproceedings{1aaa23bc49ef42e2a221a90a08c19ad5,
    title = "Information Classification on University Websites: A Two-Country Card Sort Study",
    abstract = "Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.",
    keywords = "Website structure, Card sorting, categorization, Classification, information architecture",
    author = "Ather Nawaz and Torkil Clemmensen and Morten Hertzum",
    year = "2011",
    language = "English",
    pages = "109--122",
    journal = "IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia",
    issn = "1891-9863",
    publisher = "Scandinavian Chapter of the Association for Information Systems (AIS) - Scandinavian IRIS",
    number = "2",

    }

    Information Classification on University Websites : A Two-Country Card Sort Study. / Nawaz, Ather; Clemmensen, Torkil; Hertzum, Morten.

    In: IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia, No. 2, 2011, p. 109-122.

    Research output: Contribution to journalConference article in journalResearchpeer-review

    TY - GEN

    T1 - Information Classification on University Websites

    T2 - A Two-Country Card Sort Study

    AU - Nawaz, Ather

    AU - Clemmensen, Torkil

    AU - Hertzum, Morten

    PY - 2011

    Y1 - 2011

    N2 - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

    AB - Websites are increasingly used as a medium for providing information to university students. The quality of a university website depends on how well the students’ information classification fits with the structure of the information on the website. This paper investigates the information classification of 14 Danish and 14 Pakistani students and compares it with the information classification of their university website. Brainstorming, card sorting, and task exploration activities were used to discover similarities and differences in the participating students’ classification of website information and their ability to navigate the websites. The results of the study indicate group differences in user classification and related taskperformance differences. The main implications of the study are that (a) the edit distance appears a useful measure in cross-country HCI research and practice and (b) the comparative approach of thematic and taxonomic analysis can be used to understand classification and website structure.

    KW - Website structure

    KW - Card sorting

    KW - categorization

    KW - Classification

    KW - information architecture

    M3 - Conference article in journal

    SP - 109

    EP - 122

    JO - IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia

    JF - IRIS: Selected Papers of the Information Systems Research Seminar in Scandinavia

    SN - 1891-9863

    IS - 2

    ER -