Incorporating the Creative Subject

Branding Outside–in through Identity Incentives

Nada Endrissat, Dan Kärreman, Claus Noppeney

    Research output: Contribution to journalJournal articleResearchpeer-review

    Abstract

    This article explores the intersection of branding, identity and control. It develops the notion of identity-incentive branding and links research on the collective-associative construction of occupational identities with work on identity incentives as an engaging form of control. Empirically, we draw on a case study of a North American grocery chain that is known for employing art-school graduates and other creative talents in creative (store artist) and non-creative shop-floor positions. The study shows that the brand is partly built outside–in through association with employees who embody brand-relevant characteristics in their identities and lifestyles. In return, those employees receive identity opportunities to validate their desired sense of self as ‘creative subject’. We discuss the dual nature of identity-incentive branding as neo-normative control and outline its implications for the organization and the employees.
    Original languageEnglish
    JournalHuman Relations
    Volume70
    Issue number4
    Pages (from-to)488-515
    Number of pages28
    ISSN0018-7267
    DOIs
    Publication statusPublished - Apr 2017

    Keywords

    • Brand
    • Branding
    • Collective-associative view
    • Creative-self
    • Desired identity
    • Identity incentive
    • Identity opportunity
    • Neo-normative control
    • Store artist

    Cite this

    Endrissat, Nada ; Kärreman, Dan ; Noppeney, Claus. / Incorporating the Creative Subject : Branding Outside–in through Identity Incentives. In: Human Relations. 2017 ; Vol. 70, No. 4. pp. 488-515.
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    Incorporating the Creative Subject : Branding Outside–in through Identity Incentives. / Endrissat, Nada; Kärreman, Dan; Noppeney, Claus.

    In: Human Relations, Vol. 70, No. 4, 04.2017, p. 488-515.

    Research output: Contribution to journalJournal articleResearchpeer-review

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