Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark

Kornpong Mahitthiburin; Kim Normann Andersen; Steven  Harrod; Jacob Nørbjerg

doi:10.1145/3657054.3657180

Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark

Department of Digitalization

Technical University of Denmark

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Abstract

Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.

Original language	English
Title of host publication	dg.o '24 : Proceedings of the 25th Annual International Conference on Digital Government Research
Editors	Hsin-Chung Liao, David Duenas Cid, Marie Anne Macadar, Flavia Bernardini
Number of pages	3
Place of Publication	New York, NY
Publisher	Association for Computing Machinery
Publication date	Jul 2024
Pages	1011-1013
ISBN (Electronic)	9798400709883
DOIs	https://doi.org/10.1145/3657054.3657180
Publication status	Published - Jul 2024
Event	25th Annual International Conference on Digital Government Research. dg.o 2024 - National Taiwan University, Tapei, Taiwan, Province of China Duration: 11 Jun 2024 → 14 Jun 2024 Conference number: 25 https://dgsociety.org/dgo-2024/

Conference

Conference	25th Annual International Conference on Digital Government Research. dg.o 2024
Number	25
Location	National Taiwan University
Country/Territory	Taiwan, Province of China
City	Tapei
Period	11/06/2024 → 14/06/2024
Internet address	https://dgsociety.org/dgo-2024/

Series	ACM International Conference Proceeding Series

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Mahitthiburin, K., Andersen, K. N., Harrod, S., & Nørbjerg, J. (2024). Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark. In H.-C. Liao, D. D. Cid, M. A. Macadar, & F. Bernardini (Eds.), dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research (pp. 1011-1013). Association for Computing Machinery. https://doi.org/10.1145/3657054.3657180

Mahitthiburin, Kornpong ; Andersen, Kim Normann ; Harrod, Steven et al. / Improvisation in Public IT Megaproject : Case Study of Railway Modernising Project in Denmark. dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. editor / Hsin-Chung Liao ; David Duenas Cid ; Marie Anne Macadar ; Flavia Bernardini. New York, NY : Association for Computing Machinery, 2024. pp. 1011-1013 (ACM International Conference Proceeding Series).

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abstract = "Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.",

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Mahitthiburin, K , Andersen, KN, Harrod, S & Nørbjerg, J 2024, Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark. in H-C Liao, DD Cid, MA Macadar & F Bernardini (eds), dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. Association for Computing Machinery, New York, NY, ACM International Conference Proceeding Series, pp. 1011-1013, 25th Annual International Conference on Digital Government Research. dg.o 2024, Tapei, Taiwan, Province of China, 11/06/2024. https://doi.org/10.1145/3657054.3657180

Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark. / Mahitthiburin, Kornpong ; Andersen, Kim Normann; Harrod, Steven et al.
dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. ed. / Hsin-Chung Liao; David Duenas Cid; Marie Anne Macadar; Flavia Bernardini. New York, NY: Association for Computing Machinery, 2024. p. 1011-1013 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - Applying the lens of improvisation theory, this ongoing research aims to explain the overruns of public sector IT megaprojects. The findings are based on a case study of a railway traffic management systems development project in Denmark, a flagship project with significant time and cost overruns. Megaprojects depend on a high degree of creativity to overcome risks and uncertainties. We find, however, that there is no pure improvised solution in public megaprojects due to the risk-averse nature of the project owner.

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Mahitthiburin K , Andersen KN, Harrod S, Nørbjerg J. Improvisation in Public IT Megaproject: Case Study of Railway Modernising Project in Denmark. In Liao HC, Cid DD, Macadar MA, Bernardini F, editors, dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research. New York, NY: Association for Computing Machinery. 2024. p. 1011-1013. (ACM International Conference Proceeding Series). doi: 10.1145/3657054.3657180