Improving ISD Agility in Fast-moving Software Organizations

John Stouby Persson, Jacob Nørbjerg, Peter Axel Nielsen

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    Abstract

    Fast-moving software organizations must respond quickly to changing technological options and mar-ket trends while delivering high-quality services at competitive prices. Improving agility of infor-mation systems development (ISD) may reconcile these inherent tensions, but previous research of agility predominantly focused separately on managing either the individual project or the organiza-tion. Limited research has investigated the management that ties the agility of individual projects with the company agility characterizing fast-moving organizations. This paper reports an action research study on how to improve ISD agility in a fast-moving software organization. The study maps central problems in the ISD management to direct improvements of agility. Our following intervention ad-dressed method improvements in defining types of ISD by customer relations and integrating the method with the task management tool used by the organization. The paper discusses how the action research contributes to our understanding of ISD agility in fast-moving software organizations with a framework for mapping and evaluating improvements of agility. The action research specifically points out that project managers need to attend to the company’s agility in relating to customers, that company agility links to project agility, and that this requires light method and tool support.
    Original languageEnglish
    Title of host publicationECIS 2016 Proceedings
    EditorsMeltem Özturan, Matti Rossi, Daniel Veit
    Number of pages16
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2016
    Article number96
    Publication statusPublished - 2016
    Event24th European Conference on Information Systems, ECIS 2016 - Boğaziçi University, Istanbul, Turkey
    Duration: 12 Jun 201615 Jun 2016
    Conference number: 24
    http://www.ecis2016.eu/en/

    Conference

    Conference24th European Conference on Information Systems, ECIS 2016
    Number24
    LocationBoğaziçi University
    CountryTurkey
    CityIstanbul
    Period12/06/201615/06/2016
    Internet address
    SeriesProceedings of the European Conference on Information Systems
    ISSN0000-0034

    Keywords

    • Agile ISD
    • Action research
    • Fast-moving software organizations

    Cite this

    Persson, J. S., Nørbjerg, J., & Nielsen, P. A. (2016). Improving ISD Agility in Fast-moving Software Organizations. In M. Özturan, M. Rossi, & D. Veit (Eds.), ECIS 2016 Proceedings [96] Association for Information Systems. AIS Electronic Library (AISeL). Proceedings of the European Conference on Information Systems http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1098&context=ecis2016_rp