Implementing Software Process Improvement: Two Cases of Technology Transfer

Karlheinz Kautz, Peter Axel Nielsen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch


This paper addresses the issue of technology transfer in software development organizations. Common problems for the software industry are still software failures, project overruns, and unfinished projects. To remedy these, knowledge-intensive technologies like quality management and software process improvement (SPI) have been promoted. The organizational implementation of such approaches is an important and problematic matter. Here, two cases of implementing SPI are reported. A framework integrating theories of general innovation with theories on adoption of information technologies is used to present and interpret the cases. The framework consists of three perspectives: an individualist, a structuralist, and an interaction process perspective. The latter comprises the first two and emphasizes the content, context and process of implementation. The framework turned out to be well suited and provided a rich understanding of the interplay of the different elements influencing the implementation process in the two cases. As such, it might be a useful guide for future SPI implementation in organizations.
Original languageEnglish
Title of host publicationProceedings of the 33rd Hawaii International Conference on Systems Sciences, HICSS 2000
EditorsRalph H. Sprague Jr.
Number of pages10
Place of PublicationLos Alamitos, CA
Publication date2000
ISBN (Print)0769504930
Publication statusPublished - 2000
Externally publishedYes
Event33rd Annual Hawaii International Conference on System Sciences, HICSS 2000 - Maui, Hawaii, United States
Duration: 4 Jan 20007 Jan 2000
Conference number: 33


Conference33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
Country/TerritoryUnited States
CityMaui, Hawaii
SeriesProceedings of the Annual Hawaii International Conference on System Sciences

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