Impact of CRM Implementation on Hotel Efficiency: Evidence from the Slovenian Hotel Sector

Research output: Contribution to journal › Conference article in journal › Research › peer-review

Original language	English
Journal	Tourism Economics
Volume	18
Issue number	3
Pages (from-to)	607-616
ISSN	1354-8166
Publication status	Published - 2012
Event	The 4th Biennial Conference on Advantages in Tourism Economics - University of Lusiada, Lisbon, Portugal Duration: 14 Apr 2012 → 15 Apr 2012 Conference number: 4

Conference	The 4th Biennial Conference on Advantages in Tourism Economics
Number	4
Location	University of Lusiada
Country/Territory	Portugal
City	Lisbon
Period	14/04/2012 → 15/04/2012

Handle.net

@inproceedings{3ef0c87b582e4ec788aeda5c3282720b,

title = "Impact of CRM Implementation on Hotel Efficiency: Evidence from the Slovenian Hotel Sector",

author = "Alexander Josiassen and Assaf, \{A. George\} and Ljubica Knezevic",

year = "2012",

language = "English",

volume = "18",

pages = "607--616",

journal = "Tourism Economics",

issn = "1354-8166",

publisher = "SAGE Publications Inc.",

number = "3",

note = "The 4th Biennial Conference on Advantages in Tourism Economics ; Conference date: 14-04-2012 Through 15-04-2012",

}

TY - GEN

T1 - Impact of CRM Implementation on Hotel Efficiency

T2 - The 4th Biennial Conference on Advantages in Tourism Economics

AU - Josiassen, Alexander

AU - Assaf, A. George

AU - Knezevic, Ljubica

N1 - Conference code: 4

PY - 2012

Y1 - 2012

M3 - Conference article in journal

SN - 1354-8166

VL - 18

SP - 607

EP - 616

JO - Tourism Economics

JF - Tourism Economics

IS - 3

Y2 - 14 April 2012 through 15 April 2012

ER -