Impact of CRM Implementation on Hotel Efficiency: Evidence from the Slovenian Hotel Sector

Alexander Josiassen, A. George Assaf, Ljubica Knezevic

Research output: Contribution to journalConference article in journal

Original languageEnglish
JournalTourism Economics
Volume18
Issue number3
Pages (from-to)607-616
ISSN1354-8166
Publication statusPublished - 2012
EventThe 4th Biennial Conference on Advantages in Tourism Economics - University of Lusiada, Lisbon, Portugal
Duration: 14 Apr 201215 Apr 2012
Conference number: 4

Conference

ConferenceThe 4th Biennial Conference on Advantages in Tourism Economics
Number4
LocationUniversity of Lusiada
CountryPortugal
CityLisbon
Period14/04/201215/04/2012

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