Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic

Jawwad Raja; Dorota Bourne; Keith Goffin; Mehmet Cakkol; Mark Johnson

Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic

Jawwad Raja, Dorota Bourne, Keith Goffin, Mehmet Cakkol, Mark Johnson

Department of Operations Management

Cranfield University

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Original language	English
Title of host publication	Proceeding of the 19th International Product Development Management Conference : Transformative Research in Product and Service Innovation
Number of pages	27
Place of Publication	Brussel
Publisher	European Institute for Advanced Studies in Management
Publication date	2012
Publication status	Published - 2012
Event	The 19th International Product Development Management Conference. IPDMC 2012 - The University of Manchester , Manchester, United Kingdom Duration: 17 Jun 2012 → 19 Jun 2012 Conference number: 19 http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=762

Conference

Conference	The 19th International Product Development Management Conference. IPDMC 2012
Number	19
Location	The University of Manchester
Country/Territory	United Kingdom
City	Manchester
Period	17/06/2012 → 19/06/2012
Internet address	http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=762

Series	EIASM Conference Proceedings Series
Volume	19
ISSN	1998-7374

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Raja, J., Bourne, D., Goffin, K., Cakkol, M., & Johnson, M. (2012). Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic. In Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation European Institute for Advanced Studies in Management.

Raja, Jawwad ; Bourne, Dorota ; Goffin, Keith et al. / Identifying Key Attributes of Solutions : Satisfying Customer Needs and Understanding the Relational Dynamic. Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation. Brussel : European Institute for Advanced Studies in Management, 2012. (EIASM Conference Proceedings Series, Vol. 19).

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title = "Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic",

author = "Jawwad Raja and Dorota Bourne and Keith Goffin and Mehmet Cakkol and Mark Johnson",

year = "2012",

language = "English",

series = "EIASM Conference Proceedings Series",

publisher = "European Institute for Advanced Studies in Management",

booktitle = "Proceeding of the 19th International Product Development Management Conference",

note = "The 19th International Product Development Management Conference. IPDMC 2012 ; Conference date: 17-06-2012 Through 19-06-2012",

url = "http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=762",

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Raja, J, Bourne, D, Goffin, K, Cakkol, M & Johnson, M 2012, Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic. in Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation. European Institute for Advanced Studies in Management, Brussel, EIASM Conference Proceedings Series, vol. 19, The 19th International Product Development Management Conference. IPDMC 2012, Manchester, United Kingdom, 17/06/2012.

Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic. / Raja, Jawwad; Bourne, Dorota; Goffin, Keith et al.
Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation. Brussel: European Institute for Advanced Studies in Management, 2012. (EIASM Conference Proceedings Series, Vol. 19).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

TY - GEN

T1 - Identifying Key Attributes of Solutions

T2 - The 19th International Product Development Management Conference. IPDMC 2012

AU - Raja, Jawwad

AU - Bourne, Dorota

AU - Goffin, Keith

AU - Cakkol, Mehmet

AU - Johnson, Mark

N1 - Conference code: 19

PY - 2012

Y1 - 2012

M3 - Article in proceedings

T3 - EIASM Conference Proceedings Series

BT - Proceeding of the 19th International Product Development Management Conference

PB - European Institute for Advanced Studies in Management

CY - Brussel

Y2 - 17 June 2012 through 19 June 2012

ER -

Raja J, Bourne D, Goffin K, Cakkol M, Johnson M. Identifying Key Attributes of Solutions: Satisfying Customer Needs and Understanding the Relational Dynamic. In Proceeding of the 19th International Product Development Management Conference: Transformative Research in Product and Service Innovation. Brussel: European Institute for Advanced Studies in Management. 2012. (EIASM Conference Proceedings Series, Vol. 19).