Identifying and Overcoming Future Challenges in Leadership: The Role of IS in Facilitating Empowerment

Maren Gierlich-Joas*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


As digital workplaces change due to innovative technologies, managers have to deal with novel expectations of leadership. In more concrete terms, employees tend to prefer enabling leadership styles over coercive approaches. At the same time, information systems (IS) for leadership get more powerful and are applied in support of leadership. In this study, we investigate both the challenges that arise for leadership because of the changes in framing conditions and how these challenges can be overcome. We carry out an explorative Delphi study to build on the experience of a carefully selected panel of experts. We also gain important insights by conducting qualitative follow-up interviews with specific experts from the panel. The findings emphasize the increasing role of employee empowerment. Organizational change is essential to overcome the challenges, and leadership-related IS can facilitate this transformation to a certain degree. In sum, this study contributes to research on leadership in the digital age.

Original languageEnglish
Title of host publicationInnovation Through Information Systems - Volume III : A Collection of Latest Research on Management Issues
EditorsFrederik Ahlemann, Reinhard Schütte, Stefan Stieglitz
Number of pages17
PublisherSpringer Science+Business Media
Publication date2021
ISBN (Print)9783030867997
Publication statusPublished - 2021
Externally publishedYes
EventInternational Conference on Wirtschaftsinformatik, WI 2021 - Duisburg, Germany
Duration: 9 Mar 202111 Mar 2021


ConferenceInternational Conference on Wirtschaftsinformatik, WI 2021
SeriesLecture Notes in Information Systems and Organisation
Volume48 LNISO


  • Delphi study
  • Digital transformation
  • Empowerment
  • Leadership

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