How Stakeholders Engage Companies in DIalogue on Misconduct: A Configurational Perspective on Stakeholder Salience

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This paper explores what stakeholder attributes or combinations of attributes are sufficient for stakeholder salience. We argue that configurational theorizing is opportune for such an investigation. Empirically, we use original data on complaints of misconduct directed against multinational enterprises between 2011 and 2018. Adopting a set-theoretic approach, we explore the stakeholder attributes or combinations of attributes for corporate engagement in dialogue on issue of misconduct. We find that different combinations of attributes are relevant for stakeholder salience, including combinations in which stakeholders do not possess high levels of power or urgency, showing that stakeholder salience neither relies solely on one single attribute nor depends solely on the accumulation of all attributes. The findings demonstrate the value of theorizing stakeholder salience as configurational in explaining the relationship between stakeholder attributes and stakeholder salience.
Original languageEnglish
Title of host publicationProceedings of the Eighty-First Annual Meeting of the Academy of Management
EditorsSonia Taneja
Number of pages6
Place of PublicationBriarcliff Manor, NY
PublisherAcademy of Management
Publication date2021
Article number249
Publication statusPublished - 2021
EventThe Academy of Management Annual Meeting 2021: Bringing the Manager Back in Management - Online, Virtual, Online
Duration: 29 Jul 20214 Aug 2021
Conference number: 81


ConferenceThe Academy of Management Annual Meeting 2021
CityVirtual, Online
Internet address
SeriesAcademy of Management Proceedings


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