From People to Profit: How Loyal Employees and Customers Improve the Bottom Line

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch

Original languageEnglish
Title of host publicationProceedings of QMOD 2002 Busan Conference. : The 5th International Conference on Quality Management and Organisational Development, Busan, Korea, 29-31 October 2002
Publication date2002
Pages198-203
Publication statusPublished - 2002
EventThe 5th International Conference on Quality Management and Organisational Development - Busea, Korea
Duration: 29 Oct 200231 Oct 2002
Conference number: 5

Conference

ConferenceThe 5th International Conference on Quality Management and Organisational Development
Number5
CityBusea, Korea
Period29/10/200231/10/2002

Cite this