Fooling Around: The Corporate Jester as an Effective Change Agent for Technological Innovation

Tom McMaster, David Wastell, Helle Zinner Henriksen

    Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearch


    In this reflective paper, we examine the roles and attributes of the change agent in the context of the organisational innovation adoption process. Various skills and qualities are required and expected of such a role, however wit and humor are not among those qualities typically emphasized in the subject literature. Yet these may be essential ingredients in the successful management of change. We examine the role of humour in the workplace in particular, as an empowerment tool on one hand, and as a display of subversion on the other. We note that the traditional role and attributes of the court jester exude those very qualities that might be missing in traditional descriptions of the change agent: deep insight, wit, and the ability to exert strong influence through humor. We consider the notion of the corporate jester and discuss whether such a role may hold any merit for the process of change management.
    Original languageEnglish
    Title of host publicationBusiness Agility and Information Technology Diffusion : IFIP TC8 WG 8.6 International Working Conference May 8-11, 2005, Atlanta, Georgia, U.S.A.
    EditorsRichard L. Baskerville, Lars Mathiassen, Jan Pries-Heje, Janice I. DeGross
    Place of PublicationBoston
    Publication date2005
    ISBN (Print)9780387255897
    ISBN (Electronic)9780387255903
    Publication statusPublished - 2005
    EventIFIP TC8 WG 8.6 International Working Conference - Atlanta, GA, United States
    Duration: 8 May 200511 May 2005


    ConferenceIFIP TC8 WG 8.6 International Working Conference
    Country/TerritoryUnited States
    CityAtlanta, GA
    SeriesIFIP International Federation for Information Processing

    Cite this