Exploring the Multiple Management Controls in Productivity Management: Evidence from a Manufacturing Firm

Michael Güldenpfennig, Kim Sundtoft Hald, Allan Hansen

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review


The present paper aims to explore the management control systems (MCS) designed to help improve productivity in organizations. Literature has largely neglected the multiple character of such productivity controls and their interdependencies. The presented research adds to operations management research by showing how multiple MCS interrelate to affect the ability to improve productivity. This study is based on empirical data gathered from employees at different management levels at a manufacturing facility of a global automotive supplier. This study underlines, that productivity improvement is a complex endeavour and multiple types of MCS are involved with different roles.
Original languageEnglish
Title of host publicationBook of Proceedings : 27th EurOMA Conference : Managing Operations for Impact
Number of pages10
Place of PublicationCoventry
PublisherUniversity of Warwick
Publication date2020
Publication statusPublished - 2020
EventThe 27th International Annual EurOMA Conference 2020: Managing Operations for Impact - , WWW
Duration: 25 Jun 20201 Jul 2020
Conference number: 27


ConferenceThe 27th International Annual EurOMA Conference 2020
Internet address

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