Enterprise Resource Planning, Operations and Management: Enabling and Constraining ERP and the Role of the Production and Operations Manager

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Purpose – This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.

Design/methodology/approach – This research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in-depth cross-disciplinary literature review and role synthesis is conducted.

Findings – Four enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.

Research limitations/implications – The identified roles of ERP and their implications could be empirically tested using case based and survey research.

Practical implications – The results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.

Originality/value – Current studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.
Original languageEnglish
JournalInternational Journal of Operations and Production Management
Volume33
Issue number8
Pages (from-to)1075-1104
ISSN0144-3577
DOIs
Publication statusPublished - 2013

Keywords

  • Enterprise Resource Planning Systems
  • Literature Review
  • Boundary Objects
  • Role of the Production and Operations Manager
  • Enabling and Constraining Effects

Cite this

@article{1b98da33e35b4504be51e78c21353cae,
title = "Enterprise Resource Planning, Operations and Management: Enabling and Constraining ERP and the Role of the Production and Operations Manager",
abstract = "Purpose – This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approach – This research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in-depth cross-disciplinary literature review and role synthesis is conducted.Findings – Four enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implications – The identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implications – The results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/value – Current studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.",
keywords = "Boundary Objects, Enabling and Constraining Effects, Enterprise Ressource Planning Systems, Litterature Review, Role of the Production and Operations Manager, Enterprise Resource Planning Systems, Literature Review, Boundary Objects, Role of the Production and Operations Manager, Enabling and Constraining Effects",
author = "Hald, {Kim Sundtoft} and Jan Mouritsen",
year = "2013",
doi = "10.1108/IJOPM-11-2011-0430",
language = "English",
volume = "33",
pages = "1075--1104",
journal = "International Journal of Operations and Production Management",
issn = "0144-3577",
publisher = "Emerald Group Publishing",
number = "8",

}

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T1 - Enterprise Resource Planning, Operations and Management

T2 - Enabling and Constraining ERP and the Role of the Production and Operations Manager

AU - Hald, Kim Sundtoft

AU - Mouritsen, Jan

PY - 2013

Y1 - 2013

N2 - Purpose – This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approach – This research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in-depth cross-disciplinary literature review and role synthesis is conducted.Findings – Four enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implications – The identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implications – The results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/value – Current studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.

AB - Purpose – This research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approach – This research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in-depth cross-disciplinary literature review and role synthesis is conducted.Findings – Four enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implications – The identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implications – The results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/value – Current studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.

KW - Boundary Objects

KW - Enabling and Constraining Effects

KW - Enterprise Ressource Planning Systems

KW - Litterature Review

KW - Role of the Production and Operations Manager

KW - Enterprise Resource Planning Systems

KW - Literature Review

KW - Boundary Objects

KW - Role of the Production and Operations Manager

KW - Enabling and Constraining Effects

U2 - 10.1108/IJOPM-11-2011-0430

DO - 10.1108/IJOPM-11-2011-0430

M3 - Journal article

VL - 33

SP - 1075

EP - 1104

JO - International Journal of Operations and Production Management

JF - International Journal of Operations and Production Management

SN - 0144-3577

IS - 8

ER -