Enterprise Architecture as a Way of Synchronizing Enterprise Resource Planning Systems and Business Processes

Björn Johansson, Philip Holst, Stefan Henningsson

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsResearchpeer-review


    A major question for contemporary organizations is how to support business processes with ICT. One way to do so is by the adoption of a standardized software package such as enterprise resource planning (ERP) systems. However, this demands that either the system is adjusted to existing business processes or that the business processes are adjusted to the system’s inherited processes, often described as an alignment problem. This paper suggests that instead of alignment, organization-technology synchronization would be better, since an organization’s business processes as well as the technology used is continuously evolving. The question is then how synchronization could be achieved and if any tools exists that could support this. Our suggestion is that enterprise architecture (EA) could be seen as a tool to increase organizationtechnology synchronization. We investigated a role based approach for developing ERP systems and analyze how it is related to EA approaches. The conclusion from this is that EA definitely could be a way of supporting synchronization. However, more research is needed to support the statement.
    Original languageEnglish
    Title of host publicationAMCIS 2009 Proceedings : Proceedings of the Fifteenth Americas Conference on Information Systems
    Place of PublicationAtlanta, GA
    PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
    Publication date2009
    Article number229
    Publication statusPublished - 2009
    EventThe 15th Americas Conference on Information Systems AMCIS 2009 - San Francisco, United States
    Duration: 6 Aug 20099 Aug 2009
    Conference number: 15


    ConferenceThe 15th Americas Conference on Information Systems AMCIS 2009
    Country/TerritoryUnited States
    CitySan Francisco

    Cite this