Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other"

Janni Nielsen, Carsten Yssing, Karin Tweddell Levinsen, Torkil Clemmensen, Rikke Ørngreen, Lene Nielsen

    Research output: Working paperResearch

    Abstract

    Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.
    Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.
    LanguageEnglish
    Place of PublicationKøbenhavn
    PublisherCopenhagen Business School [wp]
    Number of pages16
    StatePublished - 2006
    SeriesWorking Paper / Institut for Informatik. Handelshøjskolen i København
    Number03-2006

    Keywords

      Cite this

      Nielsen, J., Yssing, C., Tweddell Levinsen, K., Clemmensen, T., Ørngreen, R., & Nielsen, L. (2006). Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. Working Paper / Institut for Informatik. Handelshøjskolen i København, No. 03-2006
      Nielsen, Janni ; Yssing, Carsten ; Tweddell Levinsen, Karin ; Clemmensen, Torkil ; Ørngreen, Rikke ; Nielsen, Lene. / Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". København : Copenhagen Business School [wp], 2006. (Working Paper / Institut for Informatik. Handelshøjskolen i København; No. 03-2006).
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      abstract = "Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.",
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      author = "Janni Nielsen and Carsten Yssing and {Tweddell Levinsen}, Karin and Torkil Clemmensen and Rikke {\O}rngreen and Lene Nielsen",
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      Nielsen, J, Yssing, C, Tweddell Levinsen, K, Clemmensen, T, Ørngreen, R & Nielsen, L 2006 'Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other"' Copenhagen Business School [wp], København.

      Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". / Nielsen, Janni; Yssing, Carsten; Tweddell Levinsen, Karin; Clemmensen, Torkil; Ørngreen, Rikke; Nielsen, Lene.

      København : Copenhagen Business School [wp], 2006.

      Research output: Working paperResearch

      TY - UNPB

      T1 - Embedding Complementarity in HCI Methods and Techniques

      T2 - Designing for the "Cultural Other"

      AU - Nielsen,Janni

      AU - Yssing,Carsten

      AU - Tweddell Levinsen,Karin

      AU - Clemmensen,Torkil

      AU - Ørngreen,Rikke

      AU - Nielsen,Lene

      PY - 2006

      Y1 - 2006

      N2 - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

      AB - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

      KW - Human-computer interaction

      KW - Metoder

      KW - Kultur

      KW - Diskurs

      KW - Paradigmer

      M3 - Working paper

      BT - Embedding Complementarity in HCI Methods and Techniques

      PB - Copenhagen Business School [wp]

      CY - København

      ER -

      Nielsen J, Yssing C, Tweddell Levinsen K, Clemmensen T, Ørngreen R, Nielsen L. Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. 2006.