Embedding Complementarity in HCI Methods and Techniques

Designing for the "Cultural Other"

Janni Nielsen, Carsten Yssing, Karin Tweddell Levinsen, Torkil Clemmensen, Rikke Ørngreen, Lene Nielsen

    Research output: Working paperResearch

    Abstract

    Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.
    Original languageEnglish
    Place of PublicationKøbenhavn
    PublisherCopenhagen Business School [wp]
    Number of pages16
    Publication statusPublished - 2006
    SeriesWorking Paper / Institut for Informatik. Handelshøjskolen i København
    Number03-2006

    Cite this

    Nielsen, J., Yssing, C., Tweddell Levinsen, K., Clemmensen, T., Ørngreen, R., & Nielsen, L. (2006). Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. Working Paper / Institut for Informatik. Handelshøjskolen i København, No. 03-2006
    Nielsen, Janni ; Yssing, Carsten ; Tweddell Levinsen, Karin ; Clemmensen, Torkil ; Ørngreen, Rikke ; Nielsen, Lene. / Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". København : Copenhagen Business School [wp], 2006. (Working Paper / Institut for Informatik. Handelshøjskolen i København; No. 03-2006).
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    abstract = "Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.",
    keywords = "Human-computer interaction, Metoder, Kultur, Diskurs, Paradigmer",
    author = "Janni Nielsen and Carsten Yssing and {Tweddell Levinsen}, Karin and Torkil Clemmensen and Rikke {\O}rngreen and Lene Nielsen",
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    Nielsen, J, Yssing, C, Tweddell Levinsen, K, Clemmensen, T, Ørngreen, R & Nielsen, L 2006 'Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other"' Copenhagen Business School [wp], København.

    Embedding Complementarity in HCI Methods and Techniques : Designing for the "Cultural Other". / Nielsen, Janni; Yssing, Carsten; Tweddell Levinsen, Karin; Clemmensen, Torkil; Ørngreen, Rikke; Nielsen, Lene.

    København : Copenhagen Business School [wp], 2006.

    Research output: Working paperResearch

    TY - UNPB

    T1 - Embedding Complementarity in HCI Methods and Techniques

    T2 - Designing for the "Cultural Other"

    AU - Nielsen, Janni

    AU - Yssing, Carsten

    AU - Tweddell Levinsen, Karin

    AU - Clemmensen, Torkil

    AU - Ørngreen, Rikke

    AU - Nielsen, Lene

    PY - 2006

    Y1 - 2006

    N2 - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

    AB - Differences in cultural contexts constitute differences in cognition, and research has shown that different cultures may use different cognitive tools for perception and reasoning. The cultural embeddings are significant in relation to HCI, because the cultural context is also embedded in the techniques and the tools that we apply. We lack a framework for discussing what and who we are, when we talk about a person as the user of an ICT system that has to be designed, developed and implemented. As a framework, we suggest a theory of complementary positions that insists on solid accounts from all observer posi-tions in relation to perspective, standpoint and focus. We need to develop com-plementary theories that embed complexity, and we need to reflect critically upon forty years of dominance by rationalistic, empirical understandings of the user as illustrated in the literature and practice within the HCI paradigm in system development.

    KW - Human-computer interaction

    KW - Metoder

    KW - Kultur

    KW - Diskurs

    KW - Paradigmer

    M3 - Working paper

    BT - Embedding Complementarity in HCI Methods and Techniques

    PB - Copenhagen Business School [wp]

    CY - København

    ER -

    Nielsen J, Yssing C, Tweddell Levinsen K, Clemmensen T, Ørngreen R, Nielsen L. Embedding Complementarity in HCI Methods and Techniques: Designing for the "Cultural Other". København: Copenhagen Business School [wp]. 2006.