Electronic Government Practice in Action: An Evolution of Customer Relationship Management

Chee-Wee Tan, Shan Ling Pan, Jimmy C. Huang

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

LanguageEnglish
Title of host publicationPACIS Proceedings of the 6th Pacific Asia Conference on Information Systems
PublisherAssociation for Information Systems. AIS Electronic Library (AISeL)
Date2002
Pages273-287
Article number23
StatePublished - 2002
Externally publishedYes
EventThe 6th Pacific Asia Conference on Information Systems. PACIS 2002 - Tokyo, Japan
Duration: 2 Sep 20024 Sep 2002
Conference number: 6

Conference

ConferenceThe 6th Pacific Asia Conference on Information Systems. PACIS 2002
Number6
CountryJapan
CityTokyo
Period02/09/200204/09/2002

Bibliographical note

CBS Library does not have access to the material

Cite this

Tan, C-W., Ling Pan, S., & Huang, J. C. (2002). Electronic Government Practice in Action: An Evolution of Customer Relationship Management. In PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems (pp. 273-287). [23] Association for Information Systems. AIS Electronic Library (AISeL).
Tan, Chee-Wee ; Ling Pan, Shan ; Huang, Jimmy C./ Electronic Government Practice in Action : An Evolution of Customer Relationship Management. PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems. Association for Information Systems. AIS Electronic Library (AISeL), 2002. pp. 273-287
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title = "Electronic Government Practice in Action: An Evolution of Customer Relationship Management",
author = "Chee-Wee Tan and {Ling Pan}, Shan and Huang, {Jimmy C.}",
note = "CBS Library does not have access to the material",
year = "2002",
language = "English",
pages = "273--287",
booktitle = "PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems",
publisher = "Association for Information Systems. AIS Electronic Library (AISeL)",

}

Tan, C-W, Ling Pan, S & Huang, JC 2002, Electronic Government Practice in Action: An Evolution of Customer Relationship Management. in PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems., 23, Association for Information Systems. AIS Electronic Library (AISeL), pp. 273-287, Tokyo, Japan, 02/09/2002.

Electronic Government Practice in Action : An Evolution of Customer Relationship Management. / Tan, Chee-Wee; Ling Pan, Shan; Huang, Jimmy C.

PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems. Association for Information Systems. AIS Electronic Library (AISeL), 2002. p. 273-287 23.

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

TY - GEN

T1 - Electronic Government Practice in Action

T2 - An Evolution of Customer Relationship Management

AU - Tan,Chee-Wee

AU - Ling Pan,Shan

AU - Huang,Jimmy C.

N1 - CBS Library does not have access to the material

PY - 2002

Y1 - 2002

M3 - Article in proceedings

SP - 273

EP - 287

BT - PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems

PB - Association for Information Systems. AIS Electronic Library (AISeL)

ER -

Tan C-W, Ling Pan S, Huang JC. Electronic Government Practice in Action: An Evolution of Customer Relationship Management. In PACIS Proceedings of the 6th Pacific Asia Conference on Information Systems. Association for Information Systems. AIS Electronic Library (AISeL). 2002. p. 273-287. 23.